Job Description Summary Job Title Sales Administration Executive / Sales Support Staff Location Ground floor, Plot No. 378-379, Udyog Vihar, Phase IV, Gurgaon, Haryana Salary (CTC) INR 35,000 / Month CTC includes HRA (House & Rent Allowance), standard allowance inclusive transportation allowance and all other allowances as per the company policy Industry Industrial Inkjet Printer in Sign Graphics, Industrial Product, Textiles & Apparel industry Department Sales & Marketing Report To Sales Manager Employment Type Full time, Permanent Probationary period 6 months Job Summary We are seeking a detail-oriented and proactive Sales Administration Executive to support our sales team in day-to-day operations. The ideal candidate will manage sales documentation, coordinate order processing, communicate with customers, and ensure smooth internal workflows related to the sale of industrial printers, inks, spare parts, and related products. Responsibilities Order Processing & Coordination Manage distributor accounts including stock management, allocations, order delivery and payment, and communicating internally with supply chain management, accounting and sales teams Receive and process purchase orders from customers and the sales team Coordinate with logistics, warehouse, and supply chain for timely delivery Monitor stock levels and delivery schedules, and update customers accordingly Sales Documentation Prepare proforma invoices, sales quotations, and dispatch documents Maintain accurate and up-to-date sales records and order tracking sheets Support in contract preparation, renewal tracking, and customer database management Creating sales reports Electronical and physical paper filing works Customer Communication Respond to customer inquiries related to product availability, pricing, delivery timelines, etc. Coordinate after-sales support, warranty follow-up, and complaint handling Communicate important feedback from customers internally Stay up-to-date with new products and features Support to Sales Team Provide administrative support for exhibitions, customer visits, and sales meetings Assist in preparing reports on sales performance, forecasts, and pipeline tracking Compliance & Coordination Ensure all documentation complies with internal policies and relevant statutory requirements Coordinate with accounts team for invoicing and payment tracking Works on other related duties Required Skills & Qualifications Bachelors degree in business administration, Commerce, or related field 2-4 years of experience in sales administration, order processing, or inside sales (experience in trading or capital goods preferred) Proficient in MS Excel, Word, and ERP/CRM systems Strong organizational and coordination skills Excellent written and verbal communication skills Ability to multitask and meet deadlines with attention to detail Preferred Attributes Familiarity with industrial equipment, printing machinery, or B2B trading environment Exposure to logistics and international shipping documentation is an advantage Positive, team-oriented attitude and a customer-service mindset Working Conditions Working days & hours: basically 5 days a week (Mon to Fri) from 9:30 to 18:00 (Lunch break 13:30-14:00) Day-off: basically Saturdays, Sundays and official holidays as per company calendar (10 days in a year) Diwali Bonus: equivalent to 1 month salary but eligible after completion of 6-month service as a permanent employee after 6-month probation period Fringe benefit: group medical insurance based on our Policy Gratuity: Eligible to an employee who has completed more than 5-year services in compliance with Labor Code