Job Description SALES COORDINATOR Reports To: Management, Head of Sales Team Salary Range: 15K to 25K Depending upon experience and qualification No. Of Opening: 5 Location: Andheri, Mumbai Position Purpose: A Service Coordinator’s role is, supporting the Service Engineer team in attaining monthly and annual targets through proposal writing, contract development, and effective communication with the new and existing clients, external distributors, representatives and agents. A Service Coordinator resolves all complex inquiries from the clients and ensures customer satisfaction. Essential Duties and Responsibilities : - Communicate effectively with Service Team and their clients also with the foreign principals to maintain existing relationships. Providing sales and administrative support through various office duties such as answering the phone, making calls to vendors, managing calendars, scheduling site visits for Engineer, etc. Supporting the service team in attaining set targets Preparing monthly, weekly or daily analysis as instructed by the Director of Sales Input new Lead inquiries into the company’s database and update program files in the database as needed. Maintaining files and records with effective filing systems Maintaining an efficient work environment while contributing to the overall success of the organization Coordinating and responding to all requests of internal meetings Assisting in the implementation of service strategy as prepared by the Service Head. Retain a knowledge of venues, restaurants, tours, etc. to provide accurate assessment of particular needs of service team. Create proposals and contracts that accurately reflect the services requested. This includes: word processing, creative writing, costing and research Follow up with clients for the orders, payment follow up, etc. Skills and Specifications: - Excellent polite and persuasive communication skills - Passionate, hard worker and well organized professional with power to prioritize and multitask Should exert sound judgment, discretion and preserve confidentiality Ability to meet deadlines Good liaison with all other department members Able to work in team and willing to put up to team Pays attention to detail Flexibility in work Able to operate in different work conditions such as on-site, off site Able to work alone Can work well in a fast-paced environment Self-Starter who is proactive and motivated. Education and Qualifications: Bachelor’s degree in Commerce, etc. 1-3 years of industry experience or a related customer service experience required Computer skills - Ms-Excel, word, MS windows, Internet, and Power point, Ms. Outlook Good Typing Skill Compensation Fulltime How to Apply: Submit cover letter and resume via e-mail to: Pranali Karemore, at [email protected] Job Types: Full-time, Permanent, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Compensation Package: Yearly bonus Schedule: Day shift Work Location: In person Application Deadline: 31/03/2025 Expected Start Date: 01/08/2025
BACK OFFICE COORDINATOR Reports To: Management Salary Range: 15K to 30K Location : Andheri, Mumbai Position Purpose: A Back Office Coordinator’s role is, supporting the Service Engineer team in attaining monthly and annual targets through proposal writing, contract development, and effective communication with the new and existing clients, external distributors, representatives and agents. A Back Office Coordinator resolves all complex inquiries from the clients and ensures customer satisfaction. Essential Duties and Responsibilities : - Communicate effectively with Service Team and their clients also with the foreign principals to maintain existing relationships. Providing sales and administrative support through various office duties such as answering the phone, making calls to vendors, managing calendars, scheduling site visits for Engineer, etc. Supporting the service team in attaining set targets Preparing monthly, weekly or daily analysis as instructed by the Director of Sales Input new Lead inquiries into the company’s database and update program files in the database as needed. Maintaining files and records with effective filing systems Maintaining an efficient work environment while contributing to the overall success of the organization Coordinating and responding to all requests of internal meetings Assisting in the implementation of service strategy as prepared by the Service Head. Retain a knowledge of venues, restaurants, tours, etc. to provide accurate assessment of particular needs of service team. Create proposals and contracts that accurately reflect the services requested. This includes: word processing, creative writing, costing and research Follow up with clients for the orders, payment follow up, etc. Skills and Specifications: - Excellent polite and persuasive communication skills - Passionate, hard worker and well organized professional with power to prioritize and multitask Should exert sound judgment, discretion and preserve confidentiality Ability to meet deadlines Good liaison with all other department members Able to work in team and willing to put up to team Pays attention to detail Flexiblity in work Able to operate in different work conditions such as on-site, off site Able to work alone Can work well in a fast-paced environment Self-Starter who is proactive and motivated. Education and Qualifications: Bachelor’s degree in Commerce, etc 1-3 years of industry experience or a related customer service experience required Computer skills - Ms-Excel, word, MS windows, Internet, and Power point, Ms. Outlook Good Typing Skill Compensation Fulltime Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Application Question(s): Are you comfortable with the location? Experience: Back Office Coordinator: 2 years (Required) Language: English (Required) Work Location: In person Application Deadline: 30/07/2025 Expected Start Date: 03/08/2025
Job Title: Sales Executive Location: MIDC, Andheri, Mumbai Department: Sales Reporting To: Manager – Service & Support Role Purpose As a go-getter Sales Executive , you are expected to proactively seek opportunities, convert prospects into clients, and grow Millenia’s footprint across key industries like jewellery, medical implants, cutting tools, automotive, and aerospace. This role demands hustle, smart strategy, and a ‘never-give-up’ attitude to achieve aggressive sales targets while maintaining the technical integrity and customer-centricity Millenia is known for. 1. ROLE STRUCTURE (Go-Getter Focused) A. Priority Tasks – Creating Momentum & Driving Conversions Identify, qualify, and aggressively pursue new leads through cold calling, referrals, industry research, exhibitions, and field visits. Convert incoming leads into qualified opportunities by providing product presentations, demos, and value-based selling. Create and submit tailored proposals, quotations, and commercial offers within defined timelines. Meet monthly, quarterly, and annual sales targets and activity benchmarks with full ownership. B. Important Tasks – Building the Sales Engine Manage the complete sales cycle from prospecting to payment follow-up , ensuring a smooth client onboarding experience. Maintain detailed records of client interactions, visit reports, and deal progress in CRM or designated MIS tools. Regularly follow up with dormant or lost clients to reopen conversations and revive interest . Coordinate with the technical/service teams to ensure pre-sales and post-sales alignment. C. Department Related Tasks – Supporting Sales Growth Provide market intelligence, competitor insights, and client feedback to help refine sales strategy. Represent Millenia at trade exhibitions, industry seminars, and client presentations. Work with the service and application teams to deliver trials, performance benchmarks, or technical clarifications. Assist the Sales Manager in territory planning, database building, and funnel tracking. D. Support Tasks – Backing the Sales Process Follow up with admin, logistics, and accounts teams for order processing, dispatches, and invoicing. Submit daily/weekly/monthly MIS and funnel reports with honest, data-backed updates. Contribute to marketing initiatives such as email campaigns, client mailers, and product brochures. Coordinate with customer support to ensure clients are attended to after handover. Ideal Candidate Profile Graduate/Diploma in Engineering (Mechanical/Electronics preferred) with 2–5 years in industrial/capital equipment sales. Must be self-motivated, energetic, and willing to travel regularly for client acquisition and follow-up. Should have experience dealing with B2B buyers, procurement heads, and technical decision-makers. Exposure to industries like jewelry manufacturing, tool-making, automotive, or med-tech is a plus. Strong command over English and Hindi; Marathi will be an advantage.
Job Title: Sales Executive Location: MIDC, Andheri, Mumbai Department: Sales Reporting To: Manager – Service & Support Role Purpose As a go-getter Sales Executive , you are expected to proactively seek opportunities, convert prospects into clients, and grow Millenia’s footprint across key industries like jewellery, medical implants, cutting tools, automotive, and aerospace. This role demands hustle, smart strategy, and a ‘never-give-up’ attitude to achieve aggressive sales targets while maintaining the technical integrity and customer-centricity Millenia is known for. 1. ROLE STRUCTURE (Go-Getter Focused) A. Priority Tasks – Creating Momentum & Driving Conversions Identify, qualify, and aggressively pursue new leads through cold calling, referrals, industry research, exhibitions, and field visits. Convert incoming leads into qualified opportunities by providing product presentations, demos, and value-based selling. Create and submit tailored proposals, quotations, and commercial offers within defined timelines. Meet monthly, quarterly, and annual sales targets and activity benchmarks with full ownership. B. Important Tasks – Building the Sales Engine Manage the complete sales cycle from prospecting to payment follow-up , ensuring a smooth client onboarding experience. Maintain detailed records of client interactions, visit reports, and deal progress in CRM or designated MIS tools. Regularly follow up with dormant or lost clients to reopen conversations and revive interest . Coordinate with the technical/service teams to ensure pre-sales and post-sales alignment. C. Department Related Tasks – Supporting Sales Growth Provide market intelligence, competitor insights, and client feedback to help refine sales strategy. Represent Millenia at trade exhibitions, industry seminars, and client presentations. Work with the service and application teams to deliver trials, performance benchmarks, or technical clarifications. Assist the Sales Manager in territory planning, database building, and funnel tracking. D. Support Tasks – Backing the Sales Process Follow up with admin, logistics, and accounts teams for order processing, dispatches, and invoicing. Submit daily/weekly/monthly MIS and funnel reports with honest, data-backed updates. Contribute to marketing initiatives such as email campaigns, client mailers, and product brochures. Coordinate with customer support to ensure clients are attended to after handover. Ideal Candidate Profile Graduate/Diploma in Engineering (Mechanical/Electronics preferred) with 2–5 years in industrial/capital equipment sales. Must be self-motivated, energetic, and willing to travel regularly for client acquisition and follow-up. Should have experience dealing with B2B buyers, procurement heads, and technical decision-makers. Exposure to industries like jewelry manufacturing, tool-making, automotive, or med-tech is a plus. Strong command over English and Hindi; Marathi will be an advantage.
Job Title: Sales Executive Location: MIDC, Andheri, Mumbai Department: Sales Reporting To: Manager – Service & Support Role Purpose As a go-getter Sales Executive , you are expected to proactively seek opportunities, convert prospects into clients, and grow Millenia’s footprint across key industries like jewellery, medical implants, cutting tools, automotive, and aerospace. This role demands hustle, smart strategy, and a ‘never-give-up’ attitude to achieve aggressive sales targets while maintaining the technical integrity and customer-centricity Millenia is known for. 1. ROLE STRUCTURE (Go-Getter Focused) A. Priority Tasks – Creating Momentum & Driving Conversions Identify, qualify, and aggressively pursue new leads through cold calling, referrals, industry research, exhibitions, and field visits. Convert incoming leads into qualified opportunities by providing product presentations, demos, and value-based selling. Create and submit tailored proposals, quotations, and commercial offers within defined timelines. Meet monthly, quarterly, and annual sales targets and activity benchmarks with full ownership. B. Important Tasks – Building the Sales Engine Manage the complete sales cycle from prospecting to payment follow-up , ensuring a smooth client onboarding experience. Maintain detailed records of client interactions, visit reports, and deal progress in CRM or designated MIS tools. Regularly follow up with dormant or lost clients to reopen conversations and revive interest . Coordinate with the technical/service teams to ensure pre-sales and post-sales alignment. C. Department Related Tasks – Supporting Sales Growth Provide market intelligence, competitor insights, and client feedback to help refine sales strategy. Represent Millenia at trade exhibitions, industry seminars, and client presentations. Work with the service and application teams to deliver trials, performance benchmarks, or technical clarifications. Assist the Sales Manager in territory planning, database building, and funnel tracking. D. Support Tasks – Backing the Sales Process Follow up with admin, logistics, and accounts teams for order processing, dispatches, and invoicing. Submit daily/weekly/monthly MIS and funnel reports with honest, data-backed updates. Contribute to marketing initiatives such as email campaigns, client mailers, and product brochures. Coordinate with customer support to ensure clients are attended to after handover. Ideal Candidate Profile Graduate/Diploma in Engineering (Mechanical/Electronics preferred) with 2–5 years in industrial/capital equipment sales. Must be self-motivated, energetic, and willing to travel regularly for client acquisition and follow-up. Should have experience dealing with B2B buyers, procurement heads, and technical decision-makers. Exposure to industries like jewelry manufacturing, tool-making, automotive, or med-tech is a plus. Strong command over English and Hindi; Marathi will be an advantage. Job Types: Full-time, Permanent Pay: ₹35,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person Speak with the employer +91 8591107409
We are looking for fresh graduates who are interested in B2B Business Development. Requires pan India travelling
Key Responsibilities Generate leads through social media Contact prospective clients Meet and interact with prospects Organise product demonstration Coordinate with team leader, technical team Submit commercial proposal with client Visit client premises if required About Company: Millenia Technologies (I) Pvt Ltd is a leading supplier of High Precision Surface Technologies in India. We specialize in providing advanced machinery and solutions to a wide range of industries including jewelry, cutting tools, medical implants, automobiles, and aerospace. With over a decade of experience, we are known for delivering top-quality products, cost-effective solutions, and excellent customer service. Our highly trained team ensures the smooth adaptation and implementation of European technologies across various sectors. Millenia Technologies also houses a state-of-the-art professional and technical processing lab, supported by a dedicated team of experienced engineers who are committed to delivering innovative and result-oriented solutions.
Job Title: Service Coordinator – Service Department Location: MIDC, Andheri, Mumbai Reports To: Manager – Service & Support Department: Service Role Purpose The Service Coordinator plays a central role in delivering an outstanding customer experience by ensuring timely, professional, and seamless after-sales service support. This position is responsible for coordinating service engineer schedules, maintaining transparent communication with clients, and managing service processes to enhance satisfaction, loyalty, and trust in the Millenia brand. The coordinator will be the backbone of the service function, balancing operational efficiency with customer-centric responsiveness. 1. ROLE STRUCTURE (Customer Experience Focus) A. Priority Tasks – Driving First Impressions and Responsiveness Ensure prompt and professional response to every customer service request or complaint—within defined turnaround times. Schedule and dispatch field service engineers with customer convenience and urgency in mind. Maintain clear and timely communication with clients regarding visit schedules, delays, and resolutions. Maintain clear and timely communication with foreign principal and internal team. Submit accurate, timely daily/weekly service status reports and highlight risks that could affect customer satisfaction. B. Important Tasks – Building Transparency and Trust Maintain real-time service records to provide clients with updates on job progress, parts used, and closure timelines. Track and ensure adherence to Service Level Agreements (SLAs) , including resolution time and first-time fix rate. Follow up on service-related payments, warranty/AMC renewals in a customer-friendly and solution-oriented manner. Coordinate with logistics for prompt delivery of spares/parts to avoid service disruption. C. Department-Related Tasks – Ensuring Process Excellence Work closely with the Service Manager to plan engineer deployment and balance workload with urgency. Support creation of service SOPs focused on client delight and internal accountability. Maintain and analyze service KPIs like complaint recurrence, engineer performance, and feedback ratings. Digitize and organize client records, job completion reports, and AMC documents to ensure quick retrieval and clarity . D. Support Tasks – Enhancing Customer Confidence Assist engineers with client-specific instructions or service history to enable a personalized and informed service visit. Handle pre- and post-service client interactions to ensure satisfaction and gain constructive feedback. Facilitate internal trainings to improve soft skills and customer engagement of service engineers. Organize service documentation and communication in a format that is easy for both technical teams and clients to understand. Ideal Candidate Profile Graduate (B.Sc. / B.Com. / BBA) with 3–5 years of experience in a customer service coordination or service admin role. Background in engineering equipment, capital goods, or industrial products is an added advantage. Must demonstrate a customer-first attitude, ownership mindset, and attention to detail . Should be proficient in Microsoft Excel, email etiquette, and digital reporting. Comfortable working in a fast-paced, accuracy-driven service environment . Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹27,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Work Location: In person