Milani Plumbing Heating & Air Conditioning Ltd.

Milani Electric & Solar is one of Canada’s largest and leading Plumbing, Heating & Air Conditioning company. We solve all your plumbing, heating, air conditioning, drainage, electrical and solar needs. As we continue to expand, we are seeking a dedicated Data/Customer Service Representative to join our dynamic team in India! As a member of our team, you will be working for a well-established Canadian company, providing top-notch customer support and data entry services. We would love to hear from people with excellent English communication skills who truly enjoy customer service. Position Details: Location : In-office position in Delhi, India Responsibilities : Answering customer phone calls for emergency plumbing, heating, and AC services Calmly and effectively guide customers through their needs and ensure they get the help they need as quickly as possible Helping customers with any questions or listen to concerns they have Learning product knowledge and developing an understanding about plumbing, heating & ac to guide the customer effectively and ensure you can relay accurate information to them Entering data such as customer information, work completed, technician hours into the system Providing excellent service to customers during all situations Ensuring all data is accurate and updated in a timely manner Send invoices to customers Any other duties set by Management Qualifications: Strong communication skills, with a focus on customer service English Medium Educated Proficiency in data entry and familiarity with office software Ability to work in a fast-paced environment and manage emergency calls efficiently Detail-oriented and capable of managing multiple tasks at once Previous customer service or data entry experience is a plus Knowledge about plumbing, heating and air conditioning is an asset Good typing skills If you’re a motivated individual looking to grow with a leading company, we’d love to hear from you! Apply today and start your journey with Milani Electric & Solar. While we thank all candidates for their interest, only those who most closely match our requirements will be contacted will be contacted. Job Types: Full-time, Permanent, Fresher Pay: ₹60,000.00 - ₹99,000.00 per month Language: English (Preferred) Work Location: In person