As the Manager, Distribution Channel for South Asia at Michelman, you will play a crucial role in developing and enhancing business opportunities in the region. Reporting to the Director Sales, South Asia, your primary responsibility will be to manage all channel partners in the South Asia territory with the aim of creating a strong sales pipeline for future growth and leading new products to commercialization. Your focus will be on revenue and margin growth in South Asia, working closely with the sales team. Your responsibilities will include creating and executing a clear distributor strategy, engaging in performance expectations discussions with distributors, collaborating with channel partners and internal teams for sustained revenue and profit growth, and making effective decisions on distributor performance. You will work closely with territory managers to provide strategic direction, recognize opportunities within each channel partner, and ensure customer satisfaction and business growth. To excel in this role, you should demonstrate high levels of self-motivation, initiative, and interpersonal skills. You will collaborate with global teams, build a strong sales pipeline, and possess excellent problem-solving and organizational skills. Proficiency in standard business office software and the ability to quickly learn specialized business software are essential. Strong presentation, communication, and financial skills are required, along with a thorough knowledge of Michelman products and their usage. With a minimum of 12 years of experience in the relevant industry and a background in sales/business development, you should have established relationships in the marketplace and experience in handling distributors in a wider territory. A science-related bachelor's degree is required, with a master's degree in sales and marketing management preferred. Experience in commercializing and launching new products, strong chemistry knowledge, and the ability to work with cross-functional teams are also key qualifications. Michelman offers a values-focused work environment centered on integrity, respect, success, collaboration, curiosity, and giving. We are dedicated to your technical and professional growth, providing an excellent salary, incentive, and benefits package in a dynamic team environment. If you are a motivated individual with a passion for innovation and a drive for success, we invite you to join us on this exciting journey at Michelman. For more information about Michelman, please visit [Michelman Website](https://www.michelman.in/).,
As a member of Michelman's Customer Service team, you will play a crucial role in delivering professional and friendly customer service in a fast-paced environment. Your responsibilities will include handling customer inquiries, providing information support, managing customer orders, ensuring on-time delivery, and maintaining compliance with safety and regulatory requirements. You will also be responsible for building strong relationships with customers, collaborating effectively within a global environment, and problem-solving customer order issues. To excel in this role, you must possess a positive attitude, exceptional organizational skills, and attention to detail. Strong communication skills, both oral and written, are essential for effectively liaising with customers and internal departments. You should also demonstrate a customer service focus, problem-solving abilities, and a willingness to work collaboratively in a team environment. Key competencies for this role include knowledge of shipping and logistics, familiarity with INCO terms and Haz Mat requirements, and proficiency in Microsoft Word and Excel. Experience in customer service, international/domestic shipping, and the usage of ERP systems such as Oracle/JDE and SalesForce is highly preferred. A high school diploma is required, with a college degree being advantageous. Michelman values integrity, respect, success, collaboration, curiosity, and giving. By joining our team, you will be part of an environment that fosters technical and professional growth, offers competitive salary and benefits, and encourages a culture of openness and transparency. The standard work hours for this role are Monday to Friday from 9:30 am to 6 pm. Please note that the information provided is a general overview of the responsibilities and requirements for this position. It is not an exhaustive list and is subject to change at the discretion of the employer. For more information about Michelman, please visit https://www.michelman.in/. Michelman is an Equal Opportunity Employer and does not hire individuals who use tobacco products. All candidates will undergo a drug test prior to employment. If you are a team player, dedicated, enthusiastic, and value loyalty, we encourage you to apply for this exciting opportunity with Michelman.,