Mercure

Stay was excellent, staff was very cooperative and took good care. Front Desk personnel Ms.Manisha Rasayli is very courteous. Its a good place to stay... Show more

Appreciate services of the team @ the hotel, very friendly, trying to go extra miles in supporting the guests. They deserve a round of applause for be... Show more

I had a wonderful stay and I want to express my sincere appreciation for the outstanding service provided by the hotel staff From the moment I arrived... Show more

Manisha and Krishna have been very prompt and helpful with everything related to our stay. They were warm and always available. Helped me through a qu... Show more

Hotel was exceptional but the only problem was there was no smoking room. Buffet also have variety of options and the staff were the sweetest. Manisha... Show more

The room service is great. Vishnu did a good job in house keeping and ensured that the room is clean and provided with all the necessary things. I hav... Show more

My stay here at the Mercure hotel is worth it. All the amenities are great! The food, the staff, the accommodation is super b! I love the reception te... Show more

The food was truly exceptional. Every dish was expertly prepared and presented, and the flavors were incredibly rich and satisfying. From the fresh in... Show more

The staff were very friendly and attentive and the customer service was exceptional. So I want to give a special shoutout to the entire staff. Their p... Show more

✨"Great location! Clean room, and the staff { Sujatha } was incredibly friendly and helpful.😇" She did a good Work & She will Maintain Rooms Very Cle... Show more

Starting from check-in, Ms Swati front desk staff starting arguments for payment at the first instance. This type of attitude is never acceptable. …

The rooms were spacious. The water quality was very poor as it used to be of different color at some point of time. The shower buttons were not operat... Show more

I had a short but excellent stay at Mercure Hyderabad. The arrangements were good, the staff was well-trained, and highly cooperative, making the stay... Show more

The reception staff were incredibly welcoming and professional throughout my stay From the smooth check in process to answering all my questions with ... Show more

I have stayed all around the world at different hotels but this has got to be the best experience I have had so far yet. Team were very professional a... Show more

Nice place to hang out with friends and family for a pleasant evening. While food is bit disappointing if not bad , the service of staff makes it for ... Show more

Staff is courteous , rooms are clean,food is good room service,house keeping at reception entire staff goes out of the way and helps , one such staff ... Show more

Pathetic service and the staff is so rude. Even when they know they have done the mistake they have the audacity to ask the customer to talk politely.... Show more

Overall experience was nice .. staff was friendly and good.. 💯 love your services . I would like to appreciate manisha she is really nice staff and h... Show more

Amazing location Great check in Most consistent all round breakfast in Hyderabad in a while …

Bed mattress not upto Standard, low quality that creates body pain. They don’t have options. Shaving set at Room are below Market standards, local mak... Show more

Stayed at Mercure Hyderabad KCP and had a pleasant experience overall, with exceptional hospitality from the staff. …

Everything was very comfortable. The Cayenne staff especially Ms. Wil was very courteous and always made sure of meeting our needs. The chef's were ve... Show more

I had a pleasant stay at Mercure Hotel. The room was spacious and clean, with a comfortable bed. The staff were friendly and accommodating, making che... Show more

What I liked: The rooms were clean. The food was good — not a lot of variety but whatever they had was tasty, had calorie labels, etc. Service was oka... Show more

The overall experience was good. Manisha and front office do a good job. The service team at Cayenne is excellent especially Afreen who is hard workin... Show more

the entire staff was very courteous and helpful. the food was great aswell. Laundry was done on time and cleanliness was kept in mind . the overall ex... Show more

The rooms are spacious, the front office staff very help and the breakfast spread amazing, ever willing to cater to special requests as well. Will def... Show more

It was a lovely stay here.... Wish to come back. Staff were polite and helpful. Will definitely recommend

Stay was excellent. All the staff were very polite especially front desk sushmita abbas kashish very helpful. Room was well maintained and given fast ... Show more

I recently visited Cayenne this all day restaurant to have buffet with my family. The food is good is here and the atmosphere is also nice. Here Kajal... Show more

Very good hotel. Good food, good service. Rooms were spacious. I stayed here on a buisness trip. Metro is nearby, just 200m walk.

It is very Good but there is always scope for improvement... Especially washroom with toiletries... Instead of refill we can havesaop bars and small ... Show more

Situated at a junction and close to the heart of the Hyderabad main city this hotel is average for the pricing standards of a 4-5 star hotel. Food is ... Show more

Stay was really nice . Staff were extremely helpful and kind. Food was absolutely tasty. Want to appreciate Manisha Rasaily for helping me in so many ... Show more

The stay was nice and comfortable. Thank you so much for lovely service. Manisha was great.

Beautiful hotel in a very prime location.... Clean and attractive, staff was courteous, Manisha the guest relations manager was very helpfull.... I st... Show more

I wanted to take a moment to express my sincere appreciation for the excellent service during my recent stay at your hotel. From the warm welcome at c... Show more

Mercure is one of the premium hotels. But my experience was less than that. The staff were either unknown that I was a guest or they were just rude. ... Show more

Centrally located. Good breakfast. Clean room. Good value for money. Front office team is excellent Smarnika is very good during our check out process... Show more

Clean and Spacious Room. We will get authentic local foods on your breakfast and good service

I have come to this hotel and stayed five times in the last year. It’s a great property but I return for the people. Afreen greets me with a smile and... Show more

Love my stay here. Would def recommend this hotel to couples and family. All the staffs were helpful and friendly. They were great.

I stayed for the first time at Mercure and my experience was delightful. Staff was welcoming & connecting.Food was delicious & amenities environment f... Show more

Great location, fabulous value for money. Very spacious and comfortable rooms and top of it all great staff. The team at Mercure makes all the differe... Show more

I recently visited this venue for a business event and was thoroughly impressed. The facilities were excellent, complemented by a beautiful ambiance t... Show more

I recently stayed at the Mercure Hotel and had a great experience. The accommodations were comfortable, but what really made my stay memorable was the... Show more

I love this place and have a long stay arrangement for my entire company here. It’s a fantastic team right from the valet to the housekeeping. …

Recently visited Cayenne for buffet. I really like their hospitality. Would like to mention Miss Tapaswini and Miss Jyothi who were really patient whi... Show more

A stay where everything went perfectly. The rooms were modern and clean. …