Client Communication: Engage with potential clients over the phone, provide information about properties, and address inquiries to generate leads effectively. Lead Generation: Proactively reach out to prospects, qualify leads, and schedule appointments for property viewings to drive sales opportunities. Follow-Up and Relationship Management: Maintain regular follow-ups with clients, build rapport, and nurture relationships to enhance customer satisfaction and retention. Data Management: Update customer information, record interactions, and track progress in the CRM system to ensure accurate reporting and efficient workflow. Sales Support: Assist the sales team by providing pre-sales support, coordinating appointments, and facilitating smooth transactions to meet revenue targets. Market Research: Stay informed about market trends, competitor activities, and customer preferences to tailor communication strategies and pitch effectively.
E-Commerce & Quick Commerce Management: 1. End-to-end management of product listings, pricing, promotions, and inventory across platforms such as Amazon, Blinkit, Zepto, Swiggy Instamart, and Big Basket. 2. Optimize product visibility, search rankings, and conversion rates through SEO, A+ content, and competitive pricing strategies. 3. Monitor platform analytics, track sales performance, and implement data-driven optimizations. 4. Manage platform-specific campaigns, discounts, and promotions to drive sales. Dark Store & Retail Booth Placement: 1. Identify, onboard, and manage partnerships with dark stores, quick commerce fulfillment centers, and offline retail partners. 2. Ensure optimal brand visibility and product availability across all placements. 3. Maintain strong relationships with dark store managers and retail distributors Inventory & Fulfillment Management: 1. Oversee order fulfillment, stock replenishment, and inventory tracking to ensure seamless operations. 2. Coordinate with warehouses, logistics partners, and delivery personnel for timely dispatch and replenishment. 3. Troubleshoot and resolve issues related to order fulfillment, stock discrepancies, and supply chain delays. 4. Implement demand forecasting techniques to prevent stockouts or overstocking. Daily Delivery & Offline Booth Operations: 1. Supervise daily deliveries, booth stocking, and retail space management. 2. Ensure retail booths are well-stocked, visually appealing, and compliant with brand guidelines. 3. Coordinate with booth attendants, field teams, and vendors for smooth daily operations. Stakeholder & Vendor Management: 1. Manage relationships with vendors, retailers, dark store operators, and logistics providers. 2. Act as the primary point of contact for escalations, contract negotiations, and operational challenges. 3. Conduct periodic field visits to fulfillment centers, vendor locations, and retail outlets for quality assurance. Data Management & Reporting: 1. Maintain accurate records of inventory, order processing, sales performance, and fulfillment metrics. 2. Utilize Google Sheets, Excel, CRM software, and e-commerce dashboards for tracking and analytics. 3. Generate weekly and monthly reports to assess platform performance and operational efficiency.