We're Hiring! - Associate Director - Operations (RCM) Prochant

18.0 - 20.0 years

27 - 30 Lacs

Chennai, Thiruvananthapuram

Work from Office

Job Title : Associate Director - Operations (RCM) Company : Prochant India Pvt Ltd. Experience : 18+ Years Work Location : Chennai & Trivandrum Salary : Best in Industry Industry Type : KPO / ITES (U.S. Healthcare RCM) Functional Area : Healthcare, Medical, Revenue Cycle Management (RCM) Employment Type : Full Time, Permanent Role Category : Operations / Senior Management Job Description Prochant, a leading outsourced billing service provider in the U.S. healthcare industry, is looking for a seasoned Associate Director - Operations (RCM) to be based out of our Chennai or Trivandrum office. The ideal candidate will bring deep domain knowledge of U.S. medical billing and proven leadership experience to manage operations, ensure quality output, and lead performance excellence. Roles and Responsibilities : Oversee and manage RCM operations: Cash Posting, Billing, AR Follow-up, EV/PA, Transmission, Correspondence, Medicare Audits, MIS & Support Teams Ensure production & quality SLAs are met consistently Analyze KPIs, identify gaps, and implement process improvements Develop and mentor high-performing RCM teams Ensure full compliance with U.S. healthcare regulations and payer policies Collaborate with internal departments for seamless operational integration Leverage RCM tools & automation for process optimization Prepare and present business performance reports to senior leadership Desired Candidate Profile : Minimum 18+ years of experience in U.S. Healthcare RCM Minimum 10 years in leadership roles (Manager, Sr. Manager, Director, etc.) Strong expertise in end-to-end RCM processes Excellent communication, leadership, and problem-solving skills Open to working in Night Shift Preferred location: Candidates from Chennai or Trivandrum Perks and Benefits : Best-in-industry salary & appraisals Quarterly Rewards & Recognition Dinner provided for night shifts Upfront Leave Credit 5-day work week (Monday to Friday) Excellent learning and career growth opportunities in U.S. medical billing Number of Openings : 2 Mode of Interview : Microsoft Teams Work Mode : Work from Office (Chennai or Trivandrum) Contact Person : Sushil Kumar Call/WhatsApp : +91 70100 70581 Email : sushilk@prochant.com

Posted 4 days ago

Apply

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.