Medical Receptionist

Key Responsibilities:

1. *Front Desk Management*: Manage patient registration, appointments, and queries.

2. *Billing and Invoicing*: Generate bills, manage payments, and handle insurance claims.

3. *Insurance and TPA Coordination*: Liaise with insurance providers, TPAs, and corporate clients for claim approvals and settlements.

4. *Patient Counseling*: Provide information on hospital services, billing, and insurance-related queries.

5. *Coordination*: Collaborate with hospital departments, insurance companies, and patients for smooth workflow.

Skills and Qualifications:

1. *Education*: Diploma or degree in Hospital Administration, Healthcare Management, or related field.

2. *Experience*: Prior experience in hospital reception, billing, or customer service.

3. *Communication*: Excellent verbal and written communication skills.

4. *Organizational*: Ability to multitask, prioritize, and manage time effectively.

5. *Technical*: Familiarity with hospital management software (HMS) and billing systems.

Key Performance Indicators (KPIs):

1. *Patient Satisfaction*: Ensure high patient satisfaction through prompt and courteous service.

2. *Billing Accuracy*: Maintain accurate billing and invoicing processes.

3. *Insurance Claim Settlement*: Facilitate timely claim settlements with insurance providers and TPAs.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person