Medical Receptionist

As the Urgent Care Front Desk Insurance & Billing Specialist at American Family Care, you will play a crucial role in ensuring seamless healthcare experiences for our patients. Your responsibilities include meticulously verifying insurance coverage, explaining costs clearly to patients, and proactively resolving billing issues to maximize revenue capture. Your attention to detail and ability to navigate insurance complexities will be key in maintaining high patient satisfaction and our clinic's financial health. In this role, you will act as the face of AFC, greeting patients with professionalism and warmth while upholding strict HIPAA regulations to protect patient information. Your expertise in insurance verification and medical billing, coupled with your problem-solving skills and positive attitude, will make you an invaluable asset to our team. You will receive specialized training in insurance verification and patient financial counseling, allowing you to develop highly marketable skills in medical billing and insurance, which are in high demand in the healthcare industry. Ideal candidates for this position have previous experience in insurance verification and medical billing, possess excellent communication skills to explain complex insurance concepts to patients, and are proficient in using medical billing software and EMR systems. Additionally, a positive attitude, strong problem-solving abilities, and the willingness to engage in challenging financial conversations are essential qualities for success in this role. As part of the AFC team, you will have the opportunity to grow professionally and advance your career within the organization. You can expect a competitive salary, comprehensive benefits package including medical, dental, and vision insurance, as well as opportunities for further career development and progression within the company. Join us in redefining urgent care across America and be a part of a healthcare innovation that is expanding nationwide. If you are ready to contribute to providing the best healthcare possible in a kind and caring environment, while respecting the rights of all patients, then we invite you to apply and be a part of our mission at American Family Care. Let's work together to help patients live life uninterrupted and make a positive impact in the healthcare industry. #JoinAFCMRTeam,