Medical Receptionist

Role Overview: As the first point of contact for patients at the Clinic, you will play a vital role in creating a warm, welcoming, and professional environment. Your responsibilities will include managing front desk operations, scheduling appointments, handling queries, and supporting the day-to-day administrative functions of the clinic. Your calm, friendly, and organized personality will be key to succeeding in this role. Key Responsibilities: - Greet patients with warmth and professionalism - Manage walk-ins and respond to phone calls promptly and politely - Schedule, confirm, and manage patient appointments - Maintain the doctor's calendar and coordinate timely consultations - Organize and update patient records and files - Keep the reception and waiting area clean and orderly - Prepare daily reports related to appointments, collections, and front desk activity Qualifications Required: - Strong verbal communication in Hindi and basic English - Basic computer skills (MS Office) - Pleasant telephone etiquette and interpersonal skills - Friendly, courteous, and patient-focused attitude - Good time management - Basic knowledge of billing and cash handling - Presentable Additional Details: - Preferred Experience: Prior experience in a clinic/hospital setting is a plus. Familiarity with orthopedic or healthcare terminology is an advantage. - Job Types: Part-time, Fresher - Schedule: Evening shift - Work Location: In person (Note: The job description specifies that the receptionist should be female),