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5.0 - 8.0 years
6 - 9 Lacs
navi mumbai
Work from Office
Key Responsibilities Lead, mentor, and manage a team of AR associates to achieve individual and team targets Monitor daily productivity, quality, and turnaround time of AR activities (denial management, claim follow-up, collections, etc.). Allocate work and ensure balanced workload distribution among team members Handle complex accounts and provide resolution strategies for escalated issues Conduct regular team huddles and performance review meetings to ensure alignment with process goals. Track key metrics such as DSO, collections, aging reports, and resolution rates, and prepare MIS reports for leadership. Ensure compliance with company policies, HIPAA regulations, and client-specific requirements. Provide training, coaching, and continuous feedback to improve employee performance. Collaborate with cross-functional teams (Coding, Billing, QA, and Client Relations) to resolve claim rejections/denials. Identify process gaps and recommend improvements to enhance efficiency and accuracy. Required Skills & Competencies Strong knowledge of US healthcare RCM processes with focus on AR follow-up and denial management. Excellent leadership, people management, and team-handling skills. Strong communication skills (verbal & written) with ability to interact with clients and insurance representatives. Analytical and problem-solving skills with attention to detail. Proficiency in MS Excel and RCM tools/software. Ability to work in a fast-paced environment and meet deadlines. Qualifications & Experience Graduate in any discipline (preferred: Commerce / Healthcare / Business Management) 57 years of experience in AR operations within US healthcare, with at least 2+ years in a leadership/supervisory role. Experience in denial management, claims follow-up, and collections is a must. Kindly Share your resume to hr@oncospark.com | Contact - Sangeeth HR - 7824834817
Posted 3 weeks ago
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