Medical Administrative Assistant

YoursDoctorly, a leading virtual functional medicine practice founded by Dr. Anshika Gupta, is seeking a dedicated, detail-oriented Medical Administrative Assistant to join our growing team. This role is pivotal in ensuring seamless patient interactions, efficient clinic operations, and exceptional patient care.

About Us

YoursDoctorly delivers holistic, root-cause–oriented healthcare through virtual consultations worldwide. Led by Dr. Anshika Gupta—MBBS (Kasturba Medical College, Manipal), MRCP (UK), and Certified Functional Medicine Practitioner (Institute of Functional Medicine, USA)—our practice emphasizes evidence-based, personalized solutions that empower patients to achieve optimal health.

Role Overview

As Medical Administrative Assistant, you will:

• Serve as the first point of contact for patients—via phone, email, and video conferencing
• Schedule and coordinate virtual consultations, follow-ups, and team meetings
• Draft, edit, and format medical documents: prescriptions, consultation summaries, and referral letters
• Manage inboxes and send timely reminders, confirmations, and patient communications
• Maintain patient records in Excel spreadsheets, updating visit dates, treatment plans, and billing codes
• Assist with billing enquiries and basic invoicing
• Support growth initiatives: research medical resources, compile educational materials, and coordinate events

Key Responsibilities

• Professional phone and email communication with global patient cohort
• Excel-based data entry, record-keeping, and reporting
• Calendar management: optimize Dr. Gupta’s daily schedule for maximum efficiency
• Document preparation and quality control
• Liaise with laboratories, pharmacies, and external providers as needed

Candidate Profile

• Bachelor’s degree (any discipline); healthcare or business administration background preferred
• 1–2 years’ experience supporting a medical professional or clinical team
• Proven proficiency in Microsoft Excel: formulas, pivot tables, and data validation
• Comfortable with telehealth platforms (Zoom, Teams) and online calendar systems
• Strong organizational skills, attention to detail, and ability to multitask
• Excellent written and verbal English communication
• Patient-centric attitude, empathy, and professionalism

Desirable Attributes

• Familiarity with functional medicine principles and terminology
• Enthusiasm for learning new clinical processes and digital health tools
• Long-term commitment and growth mindset

Work Arrangement

• Remote work (home-based)
• Preference for candidates residing in or near Delhi—potential transition to hybrid/in-office work at our Delhi facility in the future
• Full-time, flexible hours aligned with IST business hours

Why Join YoursDoctorly?

• Hands-on exposure to functional medicine practice and preventive health strategies
• Professional mentorship from Dr. Anshika Gupta
• Opportunities to expand into operations, project coordination, and patient education
• Collaborative, mission-driven environment committed to transforming healthcare

Application Process

Please email your CV and a brief cover letter outlining your relevant experience and interest in functional medicine to:
Dr. Anshika GuptaEmail: [email protected]Subject Line: “Medical Administrative Assistant Application”

Applications will be reviewed on a rolling basis. Only shortlisted candidates will be contacted.

YoursDoctorly is an equal-opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Flexible schedule
• Paid sick time
• Paid time off
• Work from home

Work Location: Remote

Application Deadline: 30/08/2025
Expected Start Date: 15/09/2025