Media Operations Analyst

The primary objective of the Media Analyst is to deliver high-quality clipping or Press Review packages to clients globally on a daily basis. This role focuses on producing a broad range of press review products for a diverse customer base by utilizing bespoke software to analyze and summarize print, electronic publications, online content, and social media. The team works with the Global Content Hub (GCH) and other internal tools to track content ingestion, manage production processing, and provide quality control within a QC environment. The ideal candidate should have a degree in Media (Communications, Journalism, etc.) and possess fresh to 2 years of experience in related fields. They should have a high standard of English-language proficiency and an understanding of the global media market, news flow, and the impact of media on corporate communications and strategy. The candidate should be able to read, understand articles, identify & extract key details for further analysis, and have the ability to learn and retain issues and terminology related to key industry sectors. Excellent proof-reading skills, strong attention to detail, and the capability to work accurately under pressure and within tight deadlines are essential for this role. Key tasks and duties include client setup and review, where the candidate will implement changes and create new services in the client management tool, utilize client data provided by the Client Services team via CRM, update client briefs with instructions on keywords, formatting, and media preferences, and provide feedback to the Client Services team regarding any issues or guidance required. In Press Review Quality Control (QC), the candidate will sort, edit, analyze, and format press packages according to client needs, interpret client briefs, apply instructions on keywords, formatting, and media preferences, summarize content in accordance with client-specific editorial requirements, validate and ensure the accuracy of the press review, process content efficiently and accurately, and conduct quality proofing and assurance of content in the GCH/Press Review. The candidate should be able to receive and apply feedback from the Client Services or Operations team to update the understanding of account briefs. Skills and qualities required for this role include exceptional English-language skills, comprehensive understanding of the global media market, news flow, and media impact on corporate strategy, ability to quickly learn and retain industry-specific terminology and client requirements, meticulous attention to detail and accuracy, capability to work effectively under pressure and adhere to tight deadlines, and commitment to maintaining the specified shift pattern of 02:30am - 12:30pm IST. This role operates based on UK hours, 22:00 pm to 8:00 am.,