Job Title: Customer Support Associate Location: Hyderabad Languages Required: Tamil (Fluent) Industry: Pharmaceuticals / Healthcare Job Summary: We are looking for a proactive and customer-oriented Customer Support Executive who will be responsible for daily communication with chemists. The ideal candidate must be fluent in Tamil , possess excellent interpersonal skills, and be capable of building strong relationships with clients in the pharmaceutical industry. Key Responsibilities: Interact with chemists daily to provide support, gather feedback, and address queries. Build and maintain strong, long-term client relationships. Explain product details, offers, and promotions clearly in Tamil/Malayalam. Handle inbound and outbound calls in a professional and courteous manner. Maintain accurate records of conversations and share daily updates with the team. Collaborate with internal teams to resolve client issues quickly. Follow up on pending orders, deliveries, or complaints as needed. Ensure client satisfaction and retention through consistent service quality. Requirements: Minimum 1 year of experience in a customer support or tele sales role (pharma background preferred). Fluent in Tamil and Malayalam (verbal communication is a must). Good communication and interpersonal skills. Ability to handle client objections and resolve issues tactfully. Basic knowledge of MS Office / CRM tools is a plus. High level of patience and empathy when dealing with clients. Ready to work in a fast-paced and target-driven environment. Preferred Qualifications: Bachelor’s degree or diploma in any discipline. Prior experience in healthcare/pharmaceuticals domain is an advantage. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Morning shift Supplemental Pay: Overtime pay Yearly bonus Application Question(s): Are Comfortable with Package of 20,00 - 25,000 Education: Bachelor's (Preferred) Work Location: In person
Job Title: Customer Support Associate Location: Hyderabad Languages Required: Malayalam (Fluent) Industry: Pharmaceuticals / Healthcare Job Summary: We are looking for a proactive and customer-oriented Customer Support Executive who will be responsible for daily communication with chemists. The ideal candidate must be fluent in Malayalam, possess excellent interpersonal skills, and be capable of building strong relationships with clients in the pharmaceutical industry. Key Responsibilities: Interact with chemists daily to provide support, gather feedback, and address queries. Build and maintain strong, long-term client relationships. Explain product details, offers, and promotions clearly in Tamil/Malayalam. Handle inbound and outbound calls in a professional and courteous manner. Maintain accurate records of conversations and share daily updates with the team. Collaborate with internal teams to resolve client issues quickly. Follow up on pending orders, deliveries, or complaints as needed. Ensure client satisfaction and retention through consistent service quality. Requirements: Minimum 1 year of experience in a customer support or tele sales role (pharma background preferred). Fluent in Tamil and Malayalam (verbal communication is a must). Good communication and interpersonal skills. Ability to handle client objections and resolve issues tactfully. Basic knowledge of MS Office / CRM tools is a plus. High level of patience and empathy when dealing with clients. Ready to work in a fast-paced and target-driven environment. Preferred Qualifications: Bachelor’s degree or diploma in any discipline. Prior experience in healthcare/pharmaceuticals domain is an advantage. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Morning shift Supplemental Pay: Overtime pay Yearly bonus Application Question(s): Are Comfortable with Package of 20,00 - 25,000 Are you Fluent in Malayalam language ? Education: Bachelor's (Preferred) Work Location: In person
Job Title: Customer Support Associate Location: Hyderabad Languages Required: Tamil (Fluent) Industry: Pharmaceuticals / Healthcare Job Summary: We are looking for a proactive and customer-oriented Customer Support Executive who will be responsible for daily communication with chemists. The ideal candidate must be fluent in Tamil , possess excellent interpersonal skills, and be capable of building strong relationships with clients in the pharmaceutical industry. Key Responsibilities: Interact with chemists daily to provide support, gather feedback, and address queries. Build and maintain strong, long-term client relationships. Explain product details, offers, and promotions clearly in Tamil/Malayalam. Handle inbound and outbound calls in a professional and courteous manner. Maintain accurate records of conversations and share daily updates with the team. Collaborate with internal teams to resolve client issues quickly. Follow up on pending orders, deliveries, or complaints as needed. Ensure client satisfaction and retention through consistent service quality. Requirements: Minimum 1 year of experience in a customer support or tele sales role (pharma background preferred). Fluent in Tamil and Malayalam (verbal communication is a must). Good communication and interpersonal skills. Ability to handle client objections and resolve issues tactfully. Basic knowledge of MS Office / CRM tools is a plus. High level of patience and empathy when dealing with clients. Ready to work in a fast-paced and target-driven environment. Preferred Qualifications: Bachelor’s degree or diploma in any discipline. Prior experience in healthcare/pharmaceuticals domain is an advantage. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Morning shift Supplemental Pay: Overtime pay Yearly bonus Application Question(s): Are Comfortable with Package of 20,00 - 25,000 Education: Bachelor's (Preferred) Work Location: In person
Job Title: Customer Support Associate Location: Hyderabad Languages Required: Malayalam (Fluent) Industry: Pharmaceuticals / Healthcare Job Summary: We are looking for a proactive and customer-oriented Customer Support Executive who will be responsible for daily communication with chemists. The ideal candidate must be fluent in Malayalam, possess excellent interpersonal skills, and be capable of building strong relationships with clients in the pharmaceutical industry. Key Responsibilities: Interact with chemists daily to provide support, gather feedback, and address queries. Build and maintain strong, long-term client relationships. Explain product details, offers, and promotions clearly in Tamil/Malayalam. Handle inbound and outbound calls in a professional and courteous manner. Maintain accurate records of conversations and share daily updates with the team. Collaborate with internal teams to resolve client issues quickly. Follow up on pending orders, deliveries, or complaints as needed. Ensure client satisfaction and retention through consistent service quality. Requirements: Minimum 1 year of experience in a customer support or tele sales role (pharma background preferred). Fluent in Tamil and Malayalam (verbal communication is a must). Good communication and interpersonal skills. Ability to handle client objections and resolve issues tactfully. Basic knowledge of MS Office / CRM tools is a plus. High level of patience and empathy when dealing with clients. Ready to work in a fast-paced and target-driven environment. Preferred Qualifications: Bachelor’s degree or diploma in any discipline. Prior experience in healthcare/pharmaceuticals domain is an advantage. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Morning shift Supplemental Pay: Overtime pay Yearly bonus Application Question(s): Are Comfortable with Package of 20,00 - 25,000 Are you Fluent in Malayalam language ? Education: Bachelor's (Preferred) Work Location: In person
Customer Support & Nurturing Executive Job Title: Customer Support Executive Location: Hyderabad Job Responsibilities: Data Harvesting: Collect, analyse, and manage customer data to drive decision-making and improve sales performance. Product Demonstration: Deliver engaging and informative product demos to potential clients, showcasing the benefits and features of our offerings. Nurturing Webinar Leads: Engage with leads generated from webinars, nurture relationships, and guide them through the sales funnel. Customer Feedback Collection: Regularly gather feedback from customers to improve products and customer experience. Webinar Invitation Management: Plan, manage, and send webinar invitations to targeted audiences ensuring a smooth registration process. Sales CRM Management: Update and maintain the CRM system to ensure accurate tracking of customer interactions and sales opportunities. Collaboration with Sales Teams: Work closely with sales and marketing teams to align strategies and achieve sales targets. Education and Skills Requirements: Education: A bachelor’s degree is compulsory. Language Proficiency: Must be proficient in English (both written and spoken). Strong interpersonal skills to nurture leads and handle customer feedback effectively. Ability to manage multiple tasks like data harvesting, CRM updates, and scheduling. Excellent organizational skills for handling webinars and demos. Tech-savvy with experience in CRM tools and webinar platforms. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Application Question(s): Are you comfortable package upto 28,000? Are you Fluent in English language ? Education: Bachelor's (Preferred) Experience: Telecommunication: 1 year (Required) Work Location: In person
Customer Support & Nurturing Executive Job Title: Customer Support Executive Location: Hyderabad Job Responsibilities: Data Harvesting: Collect, analyse, and manage customer data to drive decision-making and improve sales performance. Product Demonstration: Deliver engaging and informative product demos to potential clients, showcasing the benefits and features of our offerings. Nurturing Webinar Leads: Engage with leads generated from webinars, nurture relationships, and guide them through the sales funnel. Customer Feedback Collection: Regularly gather feedback from customers to improve products and customer experience. Webinar Invitation Management: Plan, manage, and send webinar invitations to targeted audiences ensuring a smooth registration process. Sales CRM Management: Update and maintain the CRM system to ensure accurate tracking of customer interactions and sales opportunities. Collaboration with Sales Teams: Work closely with sales and marketing teams to align strategies and achieve sales targets. Education and Skills Requirements: Education: A bachelor’s degree is compulsory. Language Proficiency: Must be proficient in English (both written and spoken). Strong interpersonal skills to nurture leads and handle customer feedback effectively. Ability to manage multiple tasks like data harvesting, CRM updates, and scheduling. Excellent organizational skills for handling webinars and demos. Tech-savvy with experience in CRM tools and webinar platforms. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Health insurance Application Question(s): Are you comfortable package upto 28,000? Are you Fluent in English language ? Education: Bachelor's (Preferred) Experience: Telecommunication: 1 year (Required) Work Location: In person