Patient Admission and OrientationVerify patient admission details from the admission desk. Escort patients and their families to their assigned room or bed. Explain hospital rules, visiting hours, and available services. Document the initial patient assessment including vitals, complaints, and medical history. 2. Ongoing Patient Monitoring and CareRegularly monitor and record vital signs (blood pressure, pulse, temperature, respiratory rate, oxygen levels). Observe and document any changes in the patient's physical or emotional condition. Maintain accurate nursing notes and hand over updates to the next shift. 3. Assisting with Daily ActivitiesHelp patients with personal hygiene, mobility, feeding (if required), and overall comfort. Assist post-operative patients and new mothers in recovery and baby care. Educate new mothers on breastfeeding, postnatal care, and hygiene. 4. Medication and Treatment AdministrationAdminister prescribed medications, injections, IV fluids, and blood transfusions as per doctor's orders. Set up and monitor IV lines, catheter care, wound dressing, and oxygen therapy. Record medication times, doses, and any side effects or reactions. 5. Coordination with Doctors and Multidisciplinary TeamAssist doctors during rounds and provide patient updates or concerns. Prepare patients for surgeries, procedures, or diagnostic tests. Follow up on treatment plans and inform the concerned departments. 6. Infection Control and HygieneEnsure cleanliness and hygiene of the ward and patient rooms. Adhere to hospital protocols for sterilization, PPE usage, and waste disposal. Implement infection control measures to prevent cross-contamination. 7. Patient and Family EducationProvide clear instructions about medication, treatment, and post-discharge care. Offer emotional support to patients during their recovery process. Guide families during discharge, explaining instructions, and prescriptions. 8. Documentation and ReportingMaintain accurate patient records including nursing notes, vitals, treatment plans, and care updates. Report any incidents, adverse reactions, or concerns to the nurse-in-charge or doctor. Ensure proper completion of discharge summaries, patient reports, and instructions.
We are looking for an energetic Telemarketing Executive to promote Mayflower Hospital’s healthcare services, wellness packages, and special campaigns through phone calls. The role involves reaching out to potential and existing patients, generating leads, and contributing to hospital growth. Key Responsibilities:Make outbound calls to promote hospital services, health check-up packages, and specialty clinics. Generate leads and convert them into patient visits. Maintain call logs, databases, and daily reports of telemarketing activities. Follow up on leads, inquiries, and campaign responses. Explain ongoing offers, discounts, and healthcare events to potential patients. Achieve calling and conversion targets set by management. Build and maintain positive relationships with prospective and existing patients.
Key Responsibilities: Assist doctors during outpatient consultations and procedures. Take and record patients’ vitals (BP, temperature, pulse, weight, etc.). Guide patients regarding consultation flow, investigations, and follow-up. Prepare consultation rooms with necessary instruments and supplies. Administer prescribed medications, injections, and dressings in OPD. Maintain OPD records, reports, and patient files accurately. Educate patients on prescribed treatment, medication usage, and follow-up care. Provide support in specialty clinics (Gynecology, Obstetrics, Fertility, etc.). Ensure infection control and hygiene protocols are followed at all times. Coordinate with other departments for smooth patient care.