Requirement: Minimum 0-1 year of experience in customer support or a related field. Excellent communication and interpersonal skills. Basic understanding of payment gateways. Strong problem-solving abilities. Ability to work effectively in a fast-paced environment. Role and responsibility: Responding promptly and effectively to customer inquiries via email, chat, and phone calls. Providing accurate and helpful information regarding Maxpe's platform, products, and services. Troubleshooting and resolving customer technical issues and account-related concerns. Escalating complex issues to the appropriate internal teams when necessary. Maintaining a positive and professional demeanor while interacting with customers. Contributing to the development of knowledge base articles and FAQs. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you speak English?
Requirement: Minimum 0-1 year of experience in customer support or a related field. Excellent communication and interpersonal skills. Basic understanding of payment gateways. Strong problem-solving abilities. Ability to work effectively in a fast-paced environment. Role and responsibility: Responding promptly and effectively to customer inquiries via email, chat, and phone calls. Providing accurate and helpful information regarding Maxpe's platform, products, and services. Troubleshooting and resolving customer technical issues and account-related concerns. Escalating complex issues to the appropriate internal teams when necessary. Maintaining a positive and professional demeanor while interacting with customers. Contributing to the development of knowledge base articles and FAQs. Job Type: Full-time Pay: ₹12,000.00 - ₹16,000.00 per month Benefits: Provident Fund Ability to commute/relocate: Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): Do you speak English?