Jaipur
INR 2.76 - 3.12 Lacs P.A.
On-site
Full Time
We’re hiring passionate and detail-oriented Quality Analysts for a fast-paced voice process team! If you're experienced in quality checks, customer call evaluation, and can maintain performance benchmarks — this is the perfect opportunity. Position Breakup & Language Requirements : Hindi + English QA Roles Salary : ₹24,000 – ₹26,000 CTC In-Hand: ₹23,000 – ₹25,000 (if PF is not deducted) Regional Language QA Roles – 2 Profiles for Each Language Languages Required : Tamil, Telugu, Kannada, Malayalam, Marathi, Gujarati, Bengali, Oriya Salary : ₹27,000 – ₹28,000 CTC*In-Hand: ₹25,000 – ₹27,000 (PF optional) Hindi + English fluency is also required along with any ONE of the above regional languages Eligibility Criteria (For All Profiles): Minimum 1 year of on-paper Quality Analyst experience OR Minimum 2 years of on-paper Customer Support – Voice Process experience + QA knowledge must be present If you're not from QA, please prepare for basic QA interview questions before applying Requirement : Fluent in Hindi & English is a must for all profiles. Additional regional language fluency required for regional roles. Strong analytical and feedback skills. Must have handled customer-facing voice processes. Job Type: Full-time Pay: ₹23,000.00 - ₹26,000.00 per month
Jaipur
INR 4.2 - 4.8 Lacs P.A.
On-site
Full Time
Shift Timing : Day Shift Working Days: 5.5 Days/Week Week Off: Rotational Eligibility Criteria : Education: Graduate Experience: Minimum 2 Years in BPO (Preference to Candidates from the Automobile Industry) Key Responsibilities: Lead, motivate, and manage a team to achieve performance targets Monitor and improve team performance through feedback and training Handle escalations and ensure high levels of customer satisfaction Maintain daily/weekly reports and coordinate with management Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month
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