JD – L1 Network Engineer-No of positions-5 Role Overview The L1 Network Engineer will act as the first line of defense for monitoring and incident handling. This role focuses on network monitoring, ticketing, initial troubleshooting, documentation, and escalation to L2/L3 teams when needed. Key Responsibilities Monitor network devices and links using NMS tools (e.g., SolarWinds, Fortinet Manager). Monitor ticket queue and ServiceNow, SolarWinds dashboards. Perform first-level troubleshooting on routers, switches, and different vendor firewalls. Handle day-to-day incidents, requests, and alerts, escalating as per defined SOPs. Document recurring issues, ticket updates, and resolution steps. Support user connectivity issues (LAN, Wi-Fi – Aerohive, Fortinet). Coordinate with L2 engineers for unresolved or complex issues. Processing the queue of managed support tickets and follow-up with users and vendors accordingly. Coordinate and work with the vendors for WAN/Internet link issues/flaps. Providing Shift Handover and Shift Updates. Execute DNS/DHCP changes Publish, manage SOPs,KB articles and other project documentation. Execute low to medium risk level tasks/changes/requests. Required Skills & Technologies Good understanding of Cisco Routing & Switching. Exposure to SD-WAN Technologies, Cisco ASA/ASDM Fortinet NextGen Firewalls (SD-WAN/Security), Fortinet switches Good understanding of LAN, WAN and WIFI concepts. Familiarity with ticketing systems (e.g., ServiceNow). Strong communication and documentation skills. Qualifications/Experience - Bachelor’s degree in IT/Engineering or equivalent. - 1–2 years of experience in NOC/Network support roles. - CCNA (preferred). Job Types: Full-time, Permanent, Fresher, Internship Pay: ₹350,000.00 - ₹400,000.00 per year Benefits: Flexible schedule Health insurance Leave encashment Paid sick time Provident Fund Work Location: In person
Job Description: Network Security Engineer (6+ Years Experience) We are looking for a highly skilled Network Security Engineer with strong hands-on experience in Fortinet and Cisco security technologies. The ideal candidate will be responsible for deploying, configuring, and maintaining advanced network security infrastructures to ensure the highest levels of protection, performance, and reliability. Key Responsibilities Design, implement, and manage FortiGate firewalls (must-have expertise). Configure and maintain Cisco ASA firewalls, VPNs, and related security features. Handle advanced Routing & Switching across enterprise environments. Monitor, optimize, and troubleshoot network security systems. Perform firewall policy management, rule optimization, and security posture reviews. Lead incident response, root cause analysis, and mitigation activities. Manage site-to-site and remote access VPN solutions. Ensure compliance with security standards, best practices, and organizational policies. Prepare and maintain detailed technical documentation and network diagrams. Required Skills & Experience 6+ years of hands-on experience in Network Security roles Strong experience with FortiGate firewalls (mandatory). Experience with Cisco ASA firewalls. Solid understanding of Routing & Switching (BGP, OSPF, VLANs, STP, etc.). Expertise in VPN technologies (IPsec, SSL, Remote Access). Strong troubleshooting and analytical skills. Ability to manage and secure large-scale network environments. Working knowledge of security protocols, logs, and event monitoring. Preferred (Optional) Skills Experience with FortiManager / FortiAnalyzer. Exposure to cloud networking (AWS, Azure). Knowledge of IDS/IPS, NAC, and other security tools. Job Type Full-Time | Network Security Engineer Website: https://mapgenesys.com/ Job Types: Full-time, Permanent Pay: ₹1,500,000.00 - ₹2,000,000.00 per year Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Paid time off Provident Fund Work Location: In person