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Technical Support Specialist-Fusion (PST AMER Shift) Autodesk

2.0 - 6.0 years

0 Lacs

karnataka

On-site

In this role as a Product Support Specialist specializing in Autodesk Fusion at Autodesk, you will be responsible for providing support services to Autodesk customers by offering effective technical solutions, directions, and troubleshooting advice through various channels such as web, chat, scheduled calls, and phone. Your analytical and communication skills will be crucial in understanding, documenting, and resolving technical problems promptly to ensure an outstanding customer experience. **Key Responsibilities:** - Respond to support requests through multiple channels like chat, phone, web, and online forums while following documented processes - Document support interactions in a compan...

Posted 4 days ago

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