Whatsapp- 9990906076 Job Summary:Eye Mantra Hospital is seeking a motivated and persuasive Telesales Executive to join our dynamic team. The candidate will be responsible for promoting our eye care services and products over the phone, generating appointments, and assisting patients with inquiries. This role plays a critical part in expanding our patient base and enhancing customer experience. Key Responsibilities:Make outbound calls to potential and existing patients to promote Eye Mantra’s services (e.g., LASIK, Cataract Surgery, Retina care, etc.) Explain hospital offerings clearly and confidently to increase patient bookings. Follow up on leads generated through marketing campaigns, websites, and social media platforms. Schedule appointments and maintain accurate records of calls and outcomes. Build and maintain a strong rapport with patients, addressing queries and concerns. Meet daily/weekly/monthly targets for calls and conversions. Coordinate with the front desk and marketing team to streamline appointment booking. Collect feedback and escalate unresolved issues to the concerned department. Requirements:Proven experience in telesales, telecalling, or a similar customer service/sales role. Excellent verbal communication skills in Hindi and English (additional regional languages are a plus). Confident, patient-friendly, and persuasive with the ability to handle objections. Basic computer skills (MS Excel, CRM tools). Healthcare or eye hospital experience is an advantage but not mandatory. Minimum education: 12th pass; graduation preferred.

Job Title: Telesales Executive Location: Eyemantra Hospital, Department: Sales & Marketing Reports To: Sales Manager About Eyemantra Hospital: Eyemantra is a renowned eye hospital providing state-of-the-art services in eye care. We specialize in offering comprehensive eye treatments, including LASIK, cataract surgery, and other advanced eye care solutions. Our goal is to make quality eye care accessible to all and to provide exceptional patient experiences. Job Responsibilities:Lead Generation: Identify and reach out to potential patients through outbound calls to promote Eyemantra's services (LASIK, cataract surgeries, etc.). Product Knowledge: Provide detailed information about the hospital’s treatments, packages, and special offers to customers. Customer Engagement: Effectively communicate with customers to understand their needs and schedule consultations or treatments. Data Entry & CRM Management: Maintain accurate records of calls, feedback, and appointments in the CRM system. Follow-up Calls: Conduct follow-up calls with patients who have shown interest or are in the consultation pipeline to convert them into appointments. Achieve Sales Targets: Meet or exceed daily, weekly, and monthly targets for call volume and conversion rates. Customer Support: Assist with inquiries and address concerns regarding services, pricing, and appointment scheduling. Collaboration: Work closely with the sales and marketing team to align efforts and ensure the best customer experience.