Manager SAP HANNA Ariba

Job/ Role Description

Key Activities / Accountabilities :

• Perform day-to-day SAP Basis administration and production support activities.
• Support SAP S/4HANA / HANA database administration, monitoring and troubleshooting.
• Monitor SAP systems, HANA database, system performance, availability and capacity.
• Perform user administration, role-related technical activities and system housekeeping.
• Manage SAP transports, system refreshes, jobs, RFCs, interfaces and background processing.
• Troubleshoot SAP system, database, performance and connectivity issues.
• Coordinate with SAP and infrastructure teams for incident resolution and root-cause analysis.
• Support SAP upgrades, patches, kernel upgrades and system maintenance activities.
• Monitor system logs, dumps, locks, work processes and other Basis parameters.
• Support backup, recovery, disaster-recovery and high-availability activities.
• Manage authorizations

SAP Ariba Technical Support

• Provide Basis/technical support for SAP Ariba solutions and integrations.
• Support Ariba integration with SAP S/4HANA and other enterprise applications.
• Monitor and troubleshoot Ariba interfaces, integration flows and connectivity issues.
• Coordinate with SAP Ariba, SAP Integration Suite/CIG and other technical support teams.
• Support configuration and troubleshooting of integration-related issues between Ariba and S/4HANA.
• Assist in Ariba implementation, enhancements, upgrades and production support activities.
• Manage authorizations

Integration & Interface Management

• Monitor SAP interfaces, RFCs, APIs, IDocs and other integration mechanisms.
• Troubleshoot connectivity and integration issues between SAP, Ariba and third-party applications.
• Coordinate with functional and external vendor teams for timely resolution of interface failures.
• Maintain technical documentation, system architecture and operational procedures.

RISE / Cloud Environment

• Support SAP S/4HANA environments hosted on SAP RISE / cloud infrastructure.
• Coordinate with SAP RISE/BTP support teams for infrastructure, incidents, service requests and technical issues.
• Monitor system availability, performance and capacity in coordination with SAP.
• Support technical activities related to cloud-based SAP environments.