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WTW Global Delivery And Solutions
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Manager Global Services

Manager Global Services

WTW Global Delivery And Solutions

3 - 7 years

5 - 9 Lacs

Mumbai

Posted:1 week ago| Platform:

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Manager Global Services

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Job Type

Full Time

Job Description

WTW GLOBAL DELIVERY AND SOLUTIONS INDIA PVT LTD. is looking for Manager Global Services to join our dynamic team and embark on a rewarding career journey. Oversee delivery of global service operations ensuring alignment with client expectations and internal SLAs. Lead cross-functional teams across geographies in delivering high-quality support and professional services. Develop and implement strategic initiatives to enhance customer satisfaction and operational efficiency. Manage budgets, resource allocations, and vendor partnerships. Ensure compliance with regulatory requirements and corporate policies across service operations. Drive continuous improvement through performance monitoring, feedback loops, and root-cause analyses. Collaborate with product, engineering, and sales teams to enable seamless client onboarding and issue resolution. Mentor and develop team members to build a strong service-oriented culture.

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WTW Global Delivery And Solutions

www.wtwco.com/en-US/

Professional Services

Chicago

40,000+ Employees

77 Jobs

Key People

Carl Hess

CEO
John D. H. Jonker

Global Head of Delivery
Michael H. Tillema

Chief Financial Officer

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