WTW | Walkin Drive - Billing Administrator - 4th Apr - Vikhroli

Job Description

Job Summary To handle agency billing where we invoice Clients for premium & fees, for their insurance coverage and book revenue in the form of commission Principal Duties/Responsibilities Review, Analyze and assess carrier/broker documentation for processing insurance billing Process Agency bills including endorsements, audits, cancellations, extensions, new accounts, renewals, reports and fees Generate and send the invoices to customers via Mail/E-mail Handle undelivered invoice exceptions in timely manner Following SOPs Client/Carrier specifications and adherence of all statutory requirements Liaise with Client Managers and Client Support Service Teams for agency bill issues and resolve discrepancies Timely and effective responses to all queries, requests, corrections, etc. received from field offices / Service centers in centralized agency mailboxes Develop a sound understanding of the Billing Process along with the related upstream and downstream process Maintain Quality and Turnaround standards. Participate and contribute in potential process improvement areas Ensure ongoing, effective relationships with stakeholders (Internal/external). Top 5 Competencies: Focusing on Clients Working in Teams Driving Excellence Fostering Innovation Adapting to Change Key Skills required for the job Communication Skills Business Writing and Verbal MS Excel Eye for Detail Logical Thinking Interpersonal Skills Required Qualifications, Knowledge, Experience Qualifications: Any Graduate Knowledge: Good understanding and knowledge of MS office (Especially MS Excel) Shift timing: 6:30PM to 3:30AM Experience: 2 to 7 years.