Description
Job Title: Manager, Finance (FinOps Accounts Payable/Receivable)Company: Amazon Digital Services Private LimitedLocation: BLR13 COTaurs, Bengaluru, Karnataka, IndiaJob Class: Manager I, Finance (Level 4)Schedule: Full-Time | Regular (Blue Badge)
Basic Qualifications
- 89+ years of experience in Accounts Payable (AP) within Shared Services, Corporate Finance, or Global Operations.
- 2+ years of team management experience, overseeing teams of at least 810 members.
- Demonstrated ability to use data, metrics, and deep dives to influence process and business decisions.
- Knowledge of Lean/Six Sigma or other defect reduction/CI methodologies.
- Strong communication skills with experience representing operations in leadership discussions.
- Proven ability to operate autonomously in ambiguous, high-growth environments.
- Experience managing operational escalations, complex cases, and cross-team dependencies.
Preferred Qualifications
- 2+ years leading measurable continuous improvement initiatives.
- Background in AP systems, automation, and workflow tools.
- Experience working with global multi-functional teams across tech, product, and finance.
- Track record of talent development, succession planning, and building high-performing teams.
About The Role
Amazon's Finance Operations (FinOps) organization is one of the fastest-growing and most strategic components of our global operations. As a Manager, Finance (FinOps AP), you will lead the delivery of Accounts Payable services for a designated geography, ensuring high operational performance, strong controllership, and long-term scalability.This role requires a strong people leader with deep experience in Accounts Payable, a proven ability to navigate ambiguity, and a passion for continuous improvement. You will manage a team of 810 AP operations specialists (expanding to 15 total resources), drive operational performance, partner with multiple cross-functional teams, and represent the AP function in leadership forums.Key ResponsibilitiesOperational Leadership
- Oversee end-to-end Accounts Payable operations, managing a team of 810 AP specialists (total org size 15).
- Drive daily operational execution to meet or exceed accuracy, timeliness, and compliance SLAs.
- Conduct deep dives to identify root causes, eliminate recurring issues, and drive process improvements and automation opportunities.
- Monitor operational metrics and escalate risks proactively while developing mitigation strategies.
People & Team Management
- Lead and mentor team members, ensuring capability building, skill development, and career progression.
- Manage team workload, balance priorities, and create high-performing and collaborative team culture.
- Participate in recruitment and talent selection to continually raise the talent bar.
Cross-Functional Collaboration
- Partner with Tech, Product, Finance, and Business Partnering teams to troubleshoot issues, launch enhancements, and enable new business requirements.
- Represent AP operations in leadership reviews and business stakeholder calls, providing updates on performance, risks, and improvement actions.
Escalation & Issue Management
- Serve as the primary escalation point for complex operational challenges involving internal teams, vendors, and external partners.
- Ensure timely investigation and resolution of defects, payment issues, and process deviations with strong documentation and follow-through.
Continuous Improvement & Strategic Contributions
- Lead and contribute to Lean/Six Sigmabased initiatives aimed at improving controllership, reducing defects, and scaling operations.
- Establish and enhance SOPs and policies aligned with global FinOps best practices.
- Support long-term roadmap development and execution to ensure the AP function evolves with business growth.
Basic Qualifications
- 2+ years of team management experience
- 4+ years of Accounts Payable (AP) experience
- Experience using data to influence business decisions
Preferred Qualifications
- Knowledge of Six Sigma defect reduction techniques (Lean, etc.)
- Experience of Oracle/Oracle Payables/Oracle Receivables
- Experience in accounts payable, accounts receivable or procurement
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Company
- ADCI - BLR 14 SEZ - F07Job ID: A3129693