Manager DG US Implementation

KPMG Global Services

5 - 9 years

0 Lacs

karnataka

Posted:2 weeks ago| Platform: Shine logo

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Skills Required

it service management itil framework digital gateway application support problem change management service transition operations slakpi monitoring reporting stakeholder vendor management process optimization automation risk compliance management

Work Mode

On-site

Job Type

Full Time

Job Description

As an ideal candidate for this role, you will be responsible for: - Providing IT service management using the ITIL framework - Offering support for Digital Gateway applications - Managing problem and change effectively - Overseeing service transition and operations - Monitoring and reporting SLAs/KPIs - Managing stakeholders and vendors - Optimizing processes and implementing automation - Handling risk and compliance management The job description does not include any additional details about the company.,

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