Managed Service Operations Analyst (TAM , CLO/CDO)

As a Managed Service Operations Analyst Senior at FIS, you will play a crucial role in the Loan syndication and operations team, focusing on providing world-class services to clients in the CDO/CLO market. Your responsibilities will include: - Acting as a Subject Matter Expert in compliance reporting and performing critical functions related to monthly reporting. - Researching and resolving open items by liaising with clients, external resources, and internal teams within provided deadlines. - Developing and maintaining standard operating procedures to ensure accurate and timely processing functions with minimal risk exposure. - Overseeing daily transaction and reporting activity of assigned outsourcing relationships. - Supporting client institutions in day-to-day routines and financial processing to ensure quality service levels. - Collaborating with other departments and establishing strong relationships with global counterparts. - Selecting, developing, and evaluating personnel to ensure efficient operations and establishing operational objectives. To qualify for this role, you should have: - A Bachelor's degree or equivalent combination of education, training, and work experience. - 7 to 14 years of relevant industry experience with a deep understanding of CLO compliance structure and terminology. - Working knowledge of various financial processes, data analysis, and reporting. - Client servicing experience with excellent interpersonal skills. - Proficiency in Microsoft Excel, with VBA Macro skills being an added advantage. - Flexibility to support business in extended hours and excellent communication skills. In addition to a challenging and rewarding work environment, FIS offers extensive health benefits, career development opportunities, flexible work models, and the chance to collaborate with global teams and clients. Please note that FIS follows a direct sourcing model for recruitment, and does not accept resumes from agencies not on the preferred supplier list.,