Build and maintain strong customer relationships. Achieve individual sales targets and contribute to team goals. Provide knowledgeable and personalized customer service. Maintain up-to-date knowledge of jewelry products and trends. Handle customer inquiries and resolve issues effectively. Manage inventory and assist with stock control. Ensure displays are attractive, clean, and well-organized. Participate in sales events and promotional activities. Prepare sales reports and maintain detailed sales records
Develop and execute direct marketing campaigns targeting retail buyers, Build and manage email marketing lists Create compelling B2B marketing content including brochures, Leverage CRM tools to maintain accurate client data and track interactions, leads, and follow-ups. Work closely with sales teams to ensure marketing efforts align with current collections and promotions. Coordinate direct mail pieces, product samples, and seasonal catalogs to key clients.
Manage accounts payable, accounts receivable, bank reconciliation, GST compliance, TDS filing, and voucher entry. Prepare sales invoices, purchase entries, payment vouchers, journal vouchers, and ledger postings using Ornet Ensure accurate financial record-keeping and reporting to meet regulatory requirements. Coordinate with internal teams for smooth business operations.
Supervise and support sales staff, providing training and development as needed. Ensure excellent customer service standards are met consistently. Manage daily operations including opening and closing procedures. Oversee store presentation and merchandise displays. Maintain accurate inventory records and perform regular stock audits. Address customer inquiries and resolve any issues promptly. Collaborate with the sales team to achieve sales targets and KPIs. Ensure compliance with company policies and procedures.
ATL (Above The Line) Marketing: Develop and manage mass media campaigns including TV, radio, print, cinema, and OOH (out-of-home) advertising. Coordinate with creative and media agencies for campaign strategy, execution, and performance tracking. Ensure brand consistency and storytelling across all ATL platforms. Track campaign metrics like TRPs, GRPs, impressions, and reach. BTL (Below The Line) Marketing: Plan and execute in-store activation, exhibitions, trunk shows, roadshows, retail promotions, and customer engagement programs. Develop city-specific and store-specific marketing plans to increase footfall and conversion rates. Manage POS branding, visual merchandising, and local sponsorship or collaborations. Ensure ROI-driven planning for offline campaigns. Budgeting & Coordination: Develop and manage annual ATL & BTL marketing budgets. Liaise with internal sales and retail teams to align marketing efforts with business goals. Collaborate with cross-functional teams to ensure marketing supports product launches, festive campaigns, and regional strategies.
Manage the front desk, acting as the first point of contact for visitors and callers . They greet guests, answer phones, and provide general administrative support, ensuring smooth daily operations and a positive first impression. Their responsibilities include answering inquiries, directing calls, managing correspondence, scheduling appointments, and maintaining a tidy reception area. Key Responsibilities: Greeting and Welcoming: Creating a positive first impression by warmly greeting visitors and directing them to the appropriate person or department. Answering Phones: Professionally answering and routing incoming calls, taking messages, and handling basic inquiries. Managing Correspondence: Receiving, sorting, and distributing mail, and managing other forms of communication like emails. Scheduling Appointments: Managing calendars and scheduling appointments for staff members or clients. Providing Administrative Support: Assisting with basic office tasks like filing, photocopying, and data entry. Maintaining Reception Area: Ensuring the reception area is clean, organized, and presentable at all times.
Mahabir Danwar Jewellers Pvt Ltd is seeking a talented and detail-oriented Graphic Designing & Video Editor to join our creative team in Kolkata. The ideal candidate will be responsible for end-to-end graphics & video production from shooting and lighting setup to editing and final output. You will play a vital role in crafting engaging reels and videos that reflect the brand's vision and speak to our target audience. Key Responsibilities: a) Videography & Video Editing Capture high-quality graphics / video content for promotional, branding, and social media purposes. Operate camera, manage lighting setups, and handle basic sound recording during shoots. Collaborate with the creative team to develop compelling video concepts and storyboards. Edit videos for various platforms (Instagram, YouTube, website, etc.), with a focus on short-form reels. Ensure videos are polished with appropriate transitions, sound effects, background scores, and color grading. Stay up-to-date with industry trends, techniques, and software tools for video content. Manage video assets and maintain an organized video library for future use. b) Graphic Designing Researching topics and theme, creating the design and text associated with it. Meet the minimum weekly requirement of multiple social media graphics, ad graphics, print graphics, presentations and logo designs. Posting the graphics for social media after necessary approval. Creating brand sheet for every customer. Managing the schedule of posts, hashtag research, keyword research, customer commitment and expectation management of customers. Experience: 5- 7 yrs Salary: 20,000 25,000 per month
Company Name: Mahabir Danwar Jewellers Position: Store Manager Location: Pitampura, Delhi Industry: Jewellery No of Vacancy: 1 Job Description: Drive Sales and Meet Store Target Manage day-to-day operations and staff Monitor inventory levels and order new stock Ensure exceptional customer service Handle customer complaints and feedback Maintain store cleanliness and presentation Prepare reports on sales and other metrics Ensure compliance with health and safety regulations Coordinate promotional activities and events Recruit, trained and motivate support staff Experience: 15- 17 yrs Salary: 35000- 40000 Qualification: Graduate Interested send updated resume Job Type: Full-time Pay: ₹35,000.00 - ₹40,000.00 per month Schedule: Day shift Language: Hindi (Preferred) Work Location: In person
Job Summary: We are looking for an enthusiastic and customer-focused Junior Sales Executive to join our team in the jewellery industry. The ideal candidate will assist in day-to-day sales operations, support senior sales staff, and deliver exceptional customer service in a retail or wholesale jewellery setting. Key Responsibilities: Assist customers with product inquiries and guide them through jewellery collections Support the sales team in achieving daily and monthly sales targets Maintain product knowledge, including metals, gemstones, purity, and designs Ensure proper display, cleanliness, and organization of the showroom or sales area Prepare quotations, invoices, and maintain basic records of customer interactions Follow up with potential clients on inquiries and orders Help process sales transactions and assist with inventory checks Learn and follow standard jewellery sales protocols and customer service practices Coordinate with backend and stock teams for product availability and delivery Attend in-store events or exhibitions when required. Preferred candidate profile
Job Summary: We are looking for a detail-oriented and experienced Accountant to manage financial records, transactions, and reporting for a jewellery business. The ideal candidate will have experience in inventory-based accounting, tax compliance, and handling high-value transactions with accuracy and discretion. Key Responsibilities: Maintain accurate accounting records for sales, purchases, expenses, and payments Manage day-to-day accounting operations, including GST, TDS, and other statutory filings Handle inventory valuation and reconciliation, especially for gold, diamonds, and other precious materials Prepare financial reports: profit & loss, balance sheet, cash flow statements Process and verify vendor bills, purchase orders, and job work entries Track customer payments, outstanding dues, and follow-up on collections Assist in internal audits and ensure compliance with industry-specific financial regulations Work with sales and production teams to align costings and pricing Manage payroll accounting and employee expense reimbursements Coordinate with external auditors, tax consultants, and banks Preferred candidate profile
Role & responsibilities Job Summary: We are seeking an experienced and detail-oriented Factory Manager to oversee daily operations of our jewellery manufacturing facility. The ideal candidate will have in-depth knowledge of jewellery production processes, strong leadership skills, and a proven track record of managing teams, quality control, and production timelines. Key Responsibilities: Oversee and manage end-to-end jewellery manufacturing processes (casting, filing, setting, polishing, plating, QC, etc.) Plan and coordinate daily production schedules to meet output targets and deadlines Supervise and manage factory staff, including workers, supervisors, and quality controllers Ensure quality control standards are maintained throughout the production process Maintain strict control over raw materials (gold, diamonds, gemstones, etc.) to prevent loss or misuse Implement cost-effective production techniques while maintaining high quality Monitor machinery and equipment usage, maintenance, and efficiency Ensure compliance with safety regulations and industry standards Liaise with design, procurement, and sales teams to align production with business needs Maintain records and prepare production reports, inventory logs, and staff performance reviews
Role & responsibilities Job Summary: We are seeking a dynamic and experienced Senior Sales Professional to drive high-value sales and manage key client relationships in our jewellery business. The ideal candidate will have in-depth knowledge of fine jewellery, strong interpersonal skills, and a proven track record of meeting or exceeding sales targets. Key Responsibilities: Drive sales and meet monthly/quarterly targets for retail or wholesale jewellery Build and maintain strong relationships with high-net-worth clients (HNWIs), retailers, or distributors Provide expert guidance to customers on product selection, custom orders, and latest collections Lead client meetings, product presentations, and follow-ups Supervise or mentor junior sales staff (if in a managerial role) Coordinate with production and design teams for client-specific requirements Stay updated on market trends, pricing, and competitor offerings Attend trade shows, exhibitions, and in-store events to promote brand and products Handle after-sales service and ensure customer satisfaction Maintain accurate sales records using CRM tools and prepare periodic sales reports Preferred candidate profile Jewellery industry
Job Summary: We are seeking a highly organized and professional Executive Assistant to support the Director of a fast-paced, design-driven jewellery company. The ideal candidate will have strong administrative skills, attention to detail, and the ability to handle confidential information with discretion. A background or interest in luxury goods, fashion, or jewellery is a plus. Key Responsibilities: Manage and maintain the Directors calendar, appointments, meetings, and travel plans Coordinate communication between internal departments, vendors, and external stakeholders Assist with product launches, exhibitions, client meetings, and showroom coordination Prepare reports, presentations, and documentation, including product-related materials Handle sensitive information related to design, pricing, and client orders with confidentiality Follow up on business leads, order timelines, and production schedules Organize and maintain digital and physical filing systems (including product catalogs, client lists, etc.) Track expenses, prepare reimbursements, and assist with basic budgeting tasks Conduct research on trends, clients, and industry developments to support decision-making Support the Director in daily operations and ensure smooth workflow
Job Summary As the first point of contact, the Greeter plays a key role in creating a welcoming, luxurious, and secure environment for clients visiting our jewellery showroom. You will be responsible for providing a warm and professional welcome, assisting with client flow, and supporting the sales team by ensuring every customer receives exceptional service from the moment they enter the store. Key Responsibilities Greet every customer with warmth, professionalism, and attentiveness. Create a positive first impression that reflects the prestige and elegance of the brand. Direct customers to the appropriate sales associate based on their needs or appointments. Manage client flow in the boutique, ensuring waiting guests are acknowledged and comfortable. Maintain the appearance and cleanliness of the entrance and front-of-house areas. Assist with appointment check-ins and maintain the visitor log as required. Be vigilant and aware of store security protocols while maintaining a discreet and non-intrusive presence. Answer basic client inquiries regarding store hours, services, or product categories. Support showroom staff with light administrative tasks (e.g., handing out brochures, booking appointments, CRM entry, etc.). Handle VIP clients with elevated service and privacy considerations. Stay informed about the current product offerings and promotions. Required Skills & Qualifications Proven experience in customer service or front-of-house roles, preferably in luxury retail or hospitality. Excellent verbal communication and interpersonal skills. Impeccable grooming and presentation. High attention to detail and strong sense of discretion. Ability to remain calm and courteous in a fast-paced or high-pressure environment. Professional demeanor with a client-first attitude. Basic knowledge of jewellery types and terminology is an advantage. Familiarity with CRM systems or appointment management tools is a plus. Multilingual abilities (especially English + Arabic, Mandarin, Russian, or French) are desirable in high-end markets. Preferred candidate profile
Job Summary: We are seeking a skilled Jewellery CAD Designer to create high-precision 2D and 3D computer-aided design (CAD) models of jewellery pieces. The ideal candidate will be proficient in CAD software (such as Rhino, MatrixGold, JewelCAD, or ZBrush), understand jewellery manufacturing processes, and be able to translate design concepts and sketches into production-ready digital files. Key Responsibilities: Develop detailed 2D and 3D CAD models of rings, earrings, necklaces, bracelets, and other jewellery items based on hand sketches or design briefs. Work closely with manual designers, merchandisers, and production teams to ensure design accuracy and feasibility. Prepare CAD files for rapid prototyping, 3D printing, and casting. Make design modifications based on feedback from the design team or manufacturing. Ensure technical correctness including stone placement, setting styles, thickness, weights, and tolerances. Maintain an organized library of design files and backups. Collaborate on new collections or product lines and contribute ideas for design improvement and innovation. Ensure timely completion of CAD files for sample development and mass production. Requirements: Proven experience as a CAD designer in the jewellery industry . Proficiency in industry-standard CAD software such as: Rhino / RhinoGold Matrix / MatrixGold JewelCAD ZBrush (for organic modelling) KeyShot (for rendering) optional Solid understanding of jewellery manufacturing processes, including casting, setting, and polishing. Familiarity with different types of jewellery styles (traditional, modern, bridal, fine, fashion, etc.). Strong attention to detail, accuracy, and technical specifications. Ability to work under tight deadlines and handle multiple projects. Good communication and teamwork skills. Preferred candidate profile
Job Summary: We are looking for a Data Entry Operator with experience in jewellery industry software to manage and maintain accurate records of inventory, orders, stock movement, customer data, and sales transactions. The ideal candidate must be proficient in using jewellery-specific software like Ornate, GEMS, Brinks, Jewel ERP, or similar platforms, with strong attention to detail and data accuracy. Key Responsibilities: Enter, update, and maintain data related to inventory, stock movement, billing, and customer orders in jewellery software. Create product listings with correct SKU codes, weights, karat details, stone information, and pricing. Generate invoices, quotations, order slips, and barcodes through the system. Cross-check and verify data for accuracy and completeness before and after entry. Maintain records for raw materials, finished goods, and daily sales. Coordinate with the sales, inventory, and production departments to ensure data consistency. Regularly back up data and ensure confidentiality and security of records. Prepare system-generated reports (stock, sales, aging inventory, etc.) as required by management. Assist in system audits, stock reconciliations, and other administrative tasks. Required Skills: Proficiency in Jewellery Management Software such as: Ornate , Jewel ERP , GEMS , Brinks , E-Jwell , etc. Strong knowledge of jewellery terminology karat, hallmark, types of stones, metal weights, etc. Fast and accurate typing with attention to detail. Good knowledge of Excel and basic computer operations . Organizational and multitasking abilities. Ability to maintain confidentiality and handle sensitive data securely. Preferred Qualifications: 13 years of experience in a data entry or administrative role within the jewellery industry. High school diploma or graduate in commerce/administration preferred. Experience with POS systems or billing software in a jewellery showroom is a plus. Knowledge of GST and basic accounting Preferred candidate profile
Job Summary: We are looking for a talented and creative Jewellery Manual Designer to join our design team. The ideal candidate will have a strong artistic background and experience in hand-sketching intricate jewellery designs. You will be responsible for conceptualizing and illustrating original jewellery pieces, translating design ideas into clear, detailed manual drawings that can be used for production. Key Responsibilities: Create hand-drawn sketches of jewellery designs (rings, necklaces, earrings, bangles, etc.). Understand market trends, customer preferences, and incorporate them into designs. Work closely with CAD designers, model makers, and production teams to bring designs to life. Modify and revise designs based on feedback from clients or production. Maintain a portfolio of sketches and completed designs for reference and presentation. Ensure design feasibility and functionality while maintaining aesthetics and uniqueness. Collaborate with merchandisers and sales teams to align designs with target markets. Stay updated on industry trends, materials, gemstones, and design techniques. Preferred candidate profile