This role involves ensuring smooth communication between the company and its clients, organizing office activities, and assisting with administrative tasks. Key Responsibilities: Customer Relationship Management (CRM): Maintain and update customer databases. Respond promptly and professionally to customer inquiries via email, phone, or in-person. Coordinate with sales and marketing teams to ensure seamless customer interactions. Monitor customer interactions and feedback, and report insights to relevant departments for improvement. Office Coordination: Manage office supplies inventory and place orders as necessary. Coordinate office maintenance and repairs through admin. Schedule and coordinate meetings, appointments, and travel arrangements for staff. Assist in organizing company events, workshops, or conferences. Administrative Support: Provide administrative support to various departments as needed, including data entry, filing, and correspondence. Prepare and distribute internal and external communications, memos, and reports. Assist in preparing presentations and documents for meetings or projects. Handle incoming and outgoing mail and packages. Documentation and Reporting: Maintain accurate records and documentation related to customer interactions, office expenses, and other relevant data. Generate regular reports on office activities, customer inquiries, and feedback for management review. Analyze data to identify trends or areas for improvement in customer service and office operations. Required Skills and Qualifications: Bachelor's degree from a secretarial college. Skill Set Required (preferred). Proven experience in customer service, administrative support, or office coordination. Proficiency in MS Office Suite especially advanced EXCEL & Word. Excellent communication, follow-up and interpersonal skills. Good command over English. Strong organizational and time-management abilities. Attention to detail and ability to multitask effectively. Problem-solving skills and ability to work independently or as part of a team. Experience : Should have 2-3 years of experience as an assistant or secretary to the MD of a company. Salary : Anywhere between Rs 14,000/- to Rs 20,000/- per month Preferably Female candidates required. Staying 45-60 mins travelling time from your office. There should be job stability, not someone who has been jumping jobs often. Should be honest. Should be open to doing personal tasks of boss.

A Service Engineer cum Assembly cum Firmware Expert's job description combines roles in field service, equipment assembly, and firmware development. They diagnose, repair, and maintain equipment, while also assembling components and developing/troubleshooting firmware for electronic devices. Responsibilities: Service Engineering: Install, maintain, and repair equipment and systems. Diagnose technical issues and troubleshoot problems. Provide customer support and technical advice. Document all service and installation actions. Assembly: Assemble electronic components according to specifications. Perform quality checks during assembly. Work with engineers and technicians to ensure proper assembly procedures. Firmware Development: Develop and test firmware for electronic devices. Optimize firmware for performance and efficiency. Troubleshoot and debug firmware issues. Collaborate with hardware engineers to ensure seamless integration. Other: Maintain detailed documentation of firmware design and modifications. Stay current with technology trends and advancements. Mentor junior engineers (if applicable). Skills Required: Service Engineering: Strong troubleshooting, diagnostic, and repair skills. Experience with electronic devices and systems. Assembly: Familiarity with assembly tools and techniques. Attention to detail and ability to follow instructions. Firmware Development: Programming skills (C/C++ preferred), knowledge of embedded systems, and experience with firmware tools and debuggers. Educational Background: Bachelor's degree in Engineering (Electrical, Computer, or related field) or equivalent experience.

1. Check GEM and large customer beside channel partner through SEO leads and complete entries every evening , making informed calls & follow-up post entering the details in the format for reference 2. Coordinate with internal team across various location and collate their reports to compile and share with Business Operations Head 3. Help BD head & sales or Online team to scout distributors or dealers or suppliers database in each state and follow-up to appoint partners as advised by the management 4. Develop database for direct customer and channel for focus beside share with CRM and BD 5. Follow-up on GEM or government e-portal beside large project and help coordinate with BD head or send emails to partners for deals 6. Manage the official files and get the filing in order through office boy 10.Maintain employee files with their documents to archive & update their leave management card beside review reports KPI for Accounts & commercial Tasks 1. Keep records of all incoming and outgoing transactions for customers/vendor 2. To ensure that each transaction corresponds to the correct account. 3. Compile all financial data to analyse the pattern of transactions 4. Create financial reports for all stakeholders. 5. Create P&L statements and other financial statements to the management. 6. Forecast the budget by analysing income and expenses for each Month Managing the company’s accounts to ensure on-time payment Maintain the privacy of financial information, and backup databases Rectify any anomalies or inconsistencies in the company’s financial document 10. Reconcile ledger accounts and guiding clerk for bookmarking & files 11. Manage set of vendors for the Company that includes all of print – packaging - freight – marketing-finance-certifications-govt compliances-cargo agents etc 12. Overlook the administrative tasks to ensure team does packaging , logistics after sales service , assembly , supply chain & stock related work 13. Manage Supply chain partners like cargo and clearance agent , courier cum logistics companies and complete their KYC with proper onboarding and overlook timely cargo cum clearance for the company .

A Business Development Executive (BDE) is a strategic professional focused on driving revenue growth and expanding market presence. They identify new business opportunities, build relationships with clients, and develop and implement strategies to increase sales and profitability. Their role is a mix of strategic planning and client-facing interaction. Key Responsibilities: Identifying and Qualifying Leads: BDEs research and identify potential clients, assess their needs, and determine their suitability for the company's products or services. Building Relationships: They cultivate and maintain strong relationships with new and existing clients, acting as a trusted advisor and point of contact. Developing Sales Strategies: BDEs create and execute plans to acquire new clients, increase sales from existing clients, and expand the company's market share. Negotiating Contracts: They negotiate pricing and terms to secure profitable deals and ensure client satisfaction. Conducting Market Research: BDEs analyze market trends, competitor activities, and customer feedback to identify opportunities and refine sales strategies. Collaborating with Internal Teams: They work closely with marketing, sales, and product development teams to align strategies and ensure a seamless customer experience. Tracking Performance: BDEs monitor sales data, analyze key performance indicators (KPIs), and report on progress towards sales targets. Skills Required: Sales Skills: BDEs need strong sales skills to identify opportunities, build relationships, and close deals. Communication Skills: Effective communication is essential for presenting solutions, negotiating contracts, and building rapport with clients. Business Acumen: They need a strong understanding of business principles, market dynamics, and financial performance. Negotiation Skills: BDEs must be able to negotiate effectively to secure profitable deals. Problem-Solving Skills: They need to be able to identify and solve problems that may arise during the sales process. Relationship Building: Strong interpersonal skills are crucial for building and maintaining client relationships. Analytical Skills: BDEs analyze market trends and sales data to refine strategies and improve performance. In essence, a Business Development Executive is a growth driver for a company, responsible for identifying, developing, and nurturing business opportunities to increase revenue and expand market reach.

An Operations Manager's responsibilities include overseeing daily operations, managing teams, and ensuring efficiency across various departments. Salaries vary based on experience, location, and industry, Operations Manager Job Description (General): Overseeing Daily Operations: Ensuring smooth and efficient daily operations across different departments. Team Management: Recruiting, training, and managing teams to meet operational goals. Process Improvement: Identifying areas for process improvement and implementing changes to enhance efficiency and reduce costs. Budget Management: Managing budgets, forecasting expenses, and allocating resources to achieve strategic objectives. Quality Control: Implementing quality assurance measures and monitoring production KPIs to ensure high-quality products and services. Customer Satisfaction: Ensuring high levels of customer satisfaction by optimizing customer service processes and resolving issues. Inventory Management: Managing inventory levels, optimizing supply chain processes, and ensuring timely delivery of products. Reporting: Generating reports on operational performance, identifying areas of improvement, and presenting findings to management.

A sales executive's job typically involves driving revenue growth by acquiring new clients and managing existing customer relationships. Their responsibilities include prospecting, lead generation, sales presentations, negotiation, and closing deals. Salaries vary widely based on experience, location, and industry Job Description: A sales executive's core duties often include: Prospecting and Lead Generation: Identifying potential customers through various channels like cold calling, networking, and online research. Sales Presentations and Demonstrations: Delivering compelling presentations and product demonstrations to potential clients. Negotiation and Closing: Handling negotiations on pricing, terms, and contracts, and closing sales deals. Relationship Management: Building and maintaining strong relationships with clients to ensure satisfaction and drive repeat business. Sales Reporting: Tracking sales activities, generating reports, and analyzing sales data to identify areas for improvement. Customer Service: Addressing customer inquiries and concerns, and providing ongoing support to maintain positive relationships. CHANNEL appointment & management