Job Title: Field Service Technician – Fire & Security Systems Location: Gurgaon, Haryana Company: Locus Fire & Security India Pvt. Ltd. Job Type: Full-Time Experience: 1–5 years Industry: Fire Safety | Electronic Security | ELV Systems About Us: Locus Fire & Security India Pvt. Ltd. is a trusted name in providing complete Fire Protection, CCTV Surveillance, Access Control, PA, and Integrated Security Solutions. We serve top warehousing, industrial, corporate, and logistics clients across India. Role Overview: We are looking for a Field Service Engineer to handle the installation, commissioning, servicing, and maintenance of fire alarm systems, CCTV cameras, PA systems, access control, and other ELV systems at client sites. Key Responsibilities: Perform installation, testing, and commissioning of fire alarm, CCTV, access control, and related systems. Troubleshoot and resolve on-site technical issues promptly. Conduct preventive maintenance and health check-ups for installed systems. Coordinate with the backend support team for system configurations, programming, and documentation. Attend AMC calls and ensure timely resolution of faults. Maintain proper service reports and update job sheets daily. Follow safety protocols and maintain tool/equipment inventory. Communicate professionally with clients at site and ensure client satisfaction. Requirements: ITI/Diploma/B.Tech in Electronics, Electrical, or relevant field. 1–5 years of hands-on experience in Fire Alarm, CCTV, or ELV system servicing. Good knowledge of brands like Honeywell, CP Plus, Bosch, Hikvision, etc. Familiarity with wiring, device fixing, panel configuration, and site troubleshooting. Should own a two-wheeler (preferred). Willing to travel to client sites within Gurgaon and NCR. Basic computer knowledge (MS Excel, system configuration tools). What We Offer: Competitive salary + site visit allowance + overtime benefits. Tools, uniforms, and safety kits provided. Training & certification opportunities on top brands. Supportive team and long-term growth opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Compensation Package: Performance bonus Schedule: Day shift Language: English (Preferred) Work Location: In person Expected Start Date: 08/07/2025
Job Title: HR & Admin Executive Location: Gurgaon Department: Human Resources & Administration Reporting To: HR Manager / Operations Head Company: Locus Fire & Security India Pvt. Ltd. Job Overview: Locus Fire & Security India Pvt. Ltd. is seeking a proactive and detail-oriented HR & Admin Executive to join our team in Gurgaon . This role involves managing core HR activities including recruitment, attendance, payroll coordination, and general office administration to ensure efficient operations and compliance. Key Responsibilities:Human Resources: End-to-end recruitment: sourcing, screening, scheduling interviews, and onboarding. Maintain and update employee records and personal files. Monitor attendance and leave management through HR tools. Coordinate with the accounts team for monthly payroll processing. Support employee engagement, appraisal coordination, and training activities. Draft HR letters like offer letters, appointment letters, and relieving letters. Ensure compliance with labor laws and company HR policies. Administration: Manage office supplies, procurement, and vendor relationships. Oversee facility management, cleanliness, and office maintenance. Arrange travel, accommodation, and logistics for employees and field staff. Maintain records of company assets such as laptops, mobile SIMs, and ID cards. Handle office utility bills, couriers, and administrative documentation. Ensure a secure and disciplined work environment. Requirements: Bachelor's degree in HR, Business Administration, or a related field. 1–3 years of relevant experience in HR and Admin roles. Good knowledge of HR processes and statutory compliance. Proficient in MS Office (Excel, Word) and HRMS tools. Excellent communication and interpersonal skills. Ability to multitask and work under pressure. Preferred Qualities: Strong organizational and time management skills. Responsible and discreet with confidential matters. Prior experience in handling field staff or service-based companies is a plus. Compensation: As per industry standards Working Days: 6 Days a Week Job Type: Full-time Pay: ₹15,000.00 - ₹22,000.00 per month Schedule: Morning shift Ability to commute/relocate: Gurgaon, Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Preferred) Experience: Taxation: 1 year (Preferred) total work: 1 year (Preferred) Language: English (Preferred) License/Certification: Tally (Preferred) Expected Start Date: 08/07/2025
Job Title: Field Service Technician – Fire & Security Systems Location: Gurgaon, Haryana Company: Locus Fire & Security India Pvt. Ltd. Job Type: Full-Time Experience: 1–5 years Industry: Fire Safety | Electronic Security | ELV Systems About Us: Locus Fire & Security India Pvt. Ltd. is a trusted name in providing complete Fire Protection, CCTV Surveillance, Access Control, PA, and Integrated Security Solutions. We serve top warehousing, industrial, corporate, and logistics clients across India. Role Overview: We are looking for a Field Service Engineer to handle the installation, commissioning, servicing, and maintenance of fire alarm systems, CCTV cameras, PA systems, access control, and other ELV systems at client sites. Key Responsibilities: Perform installation, testing, and commissioning of fire alarm, CCTV, access control, and related systems. Troubleshoot and resolve on-site technical issues promptly. Conduct preventive maintenance and health check-ups for installed systems. Coordinate with the backend support team for system configurations, programming, and documentation. Attend AMC calls and ensure timely resolution of faults. Maintain proper service reports and update job sheets daily. Follow safety protocols and maintain tool/equipment inventory. Communicate professionally with clients at site and ensure client satisfaction. Requirements: ITI/Diploma/B.Tech in Electronics, Electrical, or relevant field. 1–5 years of hands-on experience in Fire Alarm, CCTV, or ELV system servicing. Good knowledge of brands like Honeywell, CP Plus, Bosch, Hikvision, etc. Familiarity with wiring, device fixing, panel configuration, and site troubleshooting. Should own a two-wheeler (preferred). Willing to travel to client sites within Gurgaon and NCR. Basic computer knowledge (MS Excel, system configuration tools). What We Offer: Competitive salary + site visit allowance + overtime benefits. Tools, uniforms, and safety kits provided. Training & certification opportunities on top brands. Supportive team and long-term growth opportunities. Job Type: Full-time Pay: ₹15,000.00 - ₹35,000.00 per month Compensation Package: Performance bonus Schedule: Day shift Language: English (Preferred) Work Location: In person Expected Start Date: 08/07/2025
Job Title: Customer Service Executive Company: Locus Fire & Security India Pvt. Ltd. Location: Gurgaon, Haryana Department: Customer Support / Service Coordination Reporting to: Service Manager / Operations Head Job Summary: We are seeking a proactive and polite Customer Service Executive to handle customer communications and service coordination for our Fire, Security, and Surveillance systems. The candidate will be responsible for managing service requests, updating clients, and supporting the technical team to ensure timely and quality service delivery. Key Responsibilities: Handle incoming calls, emails, and WhatsApp messages from customers regarding service issues or complaints Register complaints and service requests in the system accurately Coordinate with engineers to schedule site visits and service activities Provide customers with job status updates and ensure timely resolution Maintain service records, customer data, AMC schedules, and documentation Share service reports and follow up for customer feedback and satisfaction Handle escalations and ensure high-quality customer experience Send AMC renewal reminders and basic follow-ups for documentation or payment Assist in preparing MIS reports and summaries when needed Required Skills & Qualifications: Graduate or Diploma holder (any stream) 1+ year of experience in customer service or service coordination (preferred from Fire & Security or technical service industry) Excellent communication in English and Hindi Basic knowledge of MS Office (Excel, Outlook, Word) Good coordination skills and ability to multitask under pressure Polite, professional, and customer-focused attitude Working Hours: Days: Monday to Saturday Time: 9:30 AM to 6:30 PM Flexibility for urgent calls or coordination during off-hours (rare but required) Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Ability to commute/relocate: Gurgaon, Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Experience: total work: 2 years (Required) Language: English (Required) Location: Gurgaon, Gurgaon, Haryana (Required)
You will be responsible for managing human resources and administration tasks at Locus Fire & Security India Pvt. Ltd. located in Gurgaon. Reporting to the HR Manager or Operations Head, you will handle various HR functions including recruitment, employee records maintenance, attendance monitoring, and compliance with labor laws and company policies. Additionally, you will support employee engagement, appraisal coordination, and training activities by drafting HR letters and ensuring statutory compliance. On the administrative front, you will oversee office supplies procurement, vendor relationships, facility management, and office maintenance. Your responsibilities will also include arranging travel, accommodation, and logistics for employees and field staff, managing company assets, handling utility bills and couriers, and maintaining a secure work environment. The ideal candidate will have a Bachelor's degree in HR, Business Administration, or a related field with at least 3 years of experience in HR and Administration roles. Proficiency in MS Office tools and HRMS software, along with excellent communication and interpersonal skills, is required. Strong organizational skills, the ability to multitask, and work under pressure are crucial for this role. Prior experience in handling field staff or service-based companies would be an added advantage. This is a full-time position based in Gurgaon with a 6-day work week during morning shifts. Reliable commuting or relocation to Gurgaon, Haryana, is necessary. A Tally certification is preferred, and the expected start date for this role is 08/07/2025. The compensation offered will be in line with industry standards. If you possess the required qualifications and skills and are looking for a challenging opportunity in HR and Administration, we encourage you to apply for this role.,
Schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services. Coordinate with clients to confirm service appointments, access requirements, and system availability. Maintain accurate records of service calls, technician schedules, and customer interactions in the system (e.g., ERP or CRM). Track open service tickets and follow up to ensure timely resolution. Support the preparation of service reports, quotations, and invoices. Liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs. Monitor compliance with fire safety standards (e.g., NFPA, local codes) during service execution. Handle customer complaints or escalations professionally and promptly. Generate daily, weekly, and monthly service performance reports for management. Coordinate with internal teams (sales, engineering, operations) for seamless service delivery. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance
Job Title: Customer Service Executive Company: Locus Fire & Security India Pvt. Ltd. Location: Gurgaon, Haryana Department: Customer Support / Service Coordination Reporting to: Service Manager / Operations Head Job Summary: We are seeking a proactive and polite Customer Service Executive to handle customer communications and service coordination for our Fire, Security, and Surveillance systems. The candidate will be responsible for managing service requests, updating clients, and supporting the technical team to ensure timely and quality service delivery. Key Responsibilities: Handle incoming calls, emails, and WhatsApp messages from customers regarding service issues or complaints Register complaints and service requests in the system accurately Coordinate with engineers to schedule site visits and service activities Provide customers with job status updates and ensure timely resolution Maintain service records, customer data, AMC schedules, and documentation Share service reports and follow up for customer feedback and satisfaction Handle escalations and ensure high-quality customer experience Send AMC renewal reminders and basic follow-ups for documentation or payment Assist in preparing MIS reports and summaries when needed Required Skills & Qualifications: Graduate or Diploma holder (any stream) 1+ year of experience in customer service or service coordination (preferred from Fire & Security or technical service industry) Excellent communication in English and Hindi Basic knowledge of MS Office (Excel, Outlook, Word) Good coordination skills and ability to multitask under pressure Polite, professional, and customer-focused attitude Working Hours: Days: Monday to Saturday Time: 9:30 AM to 6:30 PM Flexibility for urgent calls or coordination during off-hours (rare but required) Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month
Schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services. Coordinate with clients to confirm service appointments, access requirements, and system availability. Maintain accurate records of service calls, technician schedules, and customer interactions in the system (e.g., ERP or CRM). Track open service tickets and follow up to ensure timely resolution. Support the preparation of service reports, quotations, and invoices. Liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs. Monitor compliance with fire safety standards (e.g., NFPA, local codes) during service execution. Handle customer complaints or escalations professionally and promptly. Generate daily, weekly, and monthly service performance reports for management. Coordinate with internal teams (sales, engineering, operations) for seamless service delivery. Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹20,000.00 per month Benefits: Health insurance
Job Title: Customer Service Executive Company: Locus Fire & Security India Pvt. Ltd. Location: Gurgaon, Haryana Department: Customer Support / Service Coordination Reporting to: Service Manager / Operations Head Job Summary: We are seeking a proactive and polite Customer Service Executive to handle customer communications and service coordination for our Fire, Security, and Surveillance systems. The candidate will be responsible for managing service requests, updating clients, and supporting the technical team to ensure timely and quality service delivery. Key Responsibilities: Handle incoming calls, emails, and WhatsApp messages from customers regarding service issues or complaints Register complaints and service requests in the system accurately Coordinate with engineers to schedule site visits and service activities Provide customers with job status updates and ensure timely resolution Maintain service records, customer data, AMC schedules, and documentation Share service reports and follow up for customer feedback and satisfaction Handle escalations and ensure high-quality customer experience Send AMC renewal reminders and basic follow-ups for documentation or payment Assist in preparing MIS reports and summaries when needed Required Skills & Qualifications: Graduate or Diploma holder (any stream) 1+ year of experience in customer service or service coordination (preferred from Fire & Security or technical service industry) Excellent communication in English and Hindi Basic knowledge of MS Office (Excel, Outlook, Word) Good coordination skills and ability to multitask under pressure Polite, professional, and customer-focused attitude Working Hours: Days: Monday to Saturday Time: 9:30 AM to 6:30 PM Flexibility for urgent calls or coordination during off-hours (rare but required) Job Type: Full-time Pay: ₹18,000.00 - ₹20,000.00 per month