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Loan Executive

0 - 31 years

1 - 3 Lacs

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

• Should be capable of handling calls (inbound & outbound) for long duration, on voice or video • Should have genuine interest in addressing customers Queries, Requests and Complaints (QRC)and ensure to provide first time resolution • Should be empathetic to customers QRC and have excellent probing and problem-solving skills to handle irate customers • Should dedicate for continuous learning of products, processes and market • Should be a team player and willing to help new and fellow CSRs to come up the curve • Discuss action plan to achieve assigned input and output targets Should be able to work under pressure situation and achieve agreed targets

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