Role Summary: The Student Support Coordinator plays a critical role in ensuring the smooth operational delivery of the Innoventure Program by acting as the primary interface between students, mentors, and program administrators. This role requires a proactive, tech-savvy professional with deep familiarity in startups and student engagement. The ideal candidate will have at least 10 years of work experience, including 5 years in the startup ecosystem, and will bring a strong understanding of digital tools, CRM systems, and stakeholder coordination. Key Responsibilities Student Interface & Support – Serve as the first point of contact for student founders regarding incubation processes, startup queries, and mentoring schedules. Ensure students feel guided, supported, and engaged throughout their journey. Mentorship Coordination – Organize and schedule mentoring sessions between students and subject matter experts. Ensure mentor availability, session tracking, feedback collection, and documentation of outcomes. CRM & Workflow Management – Maintain updated records of student and mentor interactions on internal CRM systems. Use dashboards to track progress, mentor engagement, and student feedback loops. Communication & Follow-Up – Send timely updates, reminders, and learning resources to student participants. Ensure they are aware of program timelines, submission deadlines, and event participation. Operational Support – Assist in executing day-to-day activities of the incubation program including event logistics, reporting formats, and data collection for review meetings. Process Improvement – Proactively identify bottlenecks in student engagement and support systems. Recommend and implement solutions that enhance the student experience and streamline communication. Qualifications & Experience Minimum 10 years of professional experience, with at least 5 years in startups, incubation centers, or entrepreneurship support roles. Familiarity with early-stage startup journeys, mentoring models, and academic ecosystems. Proficiency in CRM tools, data dashboards, Excel/Google Sheets, and collaborative platforms (Slack, Notion, etc.) Demonstrated ability to manage multi-stakeholder environments with strong follow-through. Experience working in or with educational institutions or student-focused programs is a plus. Key Competencies Strong Interpersonal and Communication Skills Operational Discipline and Detail Orientation Tech-Savvy and Comfortable with Digital Tools Problem Solving & Initiative High Emotional Intelligence and Campus Sensitivity Ability to Work Independently and Collaboratively in a Fast-Paced Setting Job Type: Full-time Pay: ₹60,000.00 - ₹70,000.00 per month Benefits: Paid sick time Schedule: Day shift Fixed shift Monday to Friday Work Location: In person