Lead Specialist - User Access Governance

Mercer India is seeking candidates for the following position based in the Gurgaon office

Lead Specialist User Access Governance(Level D1)

What can you expect

The Lead Specialist UAG, is a member of Mercers User Access Governance team and the role will require performing user access reviews, file imports, tracking and follow-up, and user reconciliation between different reports available. You will also be responsible for performing peer review of tasks and some level of basic reporting and analysis. The role will also be responsible for working alongside the team lead to deliver timely execution of all user access governance management related tasks and actions.

What is in it for you

Medical insurance, Personal Accident insurance, Group Term life insurance

Holidays (As per the location)

Hybrid working environment.

Shared transport (Provided the address falls within the service zone)

Career development opportunities and access to our internal learning resources and skill development programs

Work in an international and energetic environment with a fast pace, exciting, and friendly culture

Work with interesting emerging technologies such as AI and RPA

We will count on you for:

Excellent understanding and experience in the field of accesses, removals, research to identify solutions and knowledge of audit environment

Implementation of new applications into the User Access Governance program, including gathering requirements from application owners and determining how the information aligns to UAG processes and tools

Research of application and user questions leveraging all available resources to make appropriate recommendations leading to resolution.

Work with senior leadership and others to ensure that user access reviews are closed timely

Understanding of processes and reports to ensure all data is received as expected and meets audit requirements.

Gain excellent knowledge of the user access governance function and perform review tasks of critical and high value reports

Responsible for managing the terminated user process to monitor responses are received timely for all the applications in scope

Facilitate the monthly dashboard and ensure valuable insights are presented for senior leadership

Develop and maintain application procedures related to the user access governance team

Manage tight deadlines and prioritize workload effectively in a fast-paced environment.

Identify and drive process improvement ideas.

Note: Applicants will need to work the EMEA shift window ( 13:00-22:00 IST ).

What you need to have:

Graduation / Post-graduation in any stream

User Access Governance

Experience of internal access review or access related teams is an advantage

Experience of working with clients/stakeholders across different geographies

Excellent command and working knowledge of Office365, SharePoint, One Note, MS Teams

Excellent communication skills, both verbal and written

Keen bent of mind towards continuous improvement, knowledge on Quality tools like Six Sigma, Lean and Kaizen are good to have

Excellent interpersonal skills and demonstrated ability to work effectively in a team environment.

Good ability to create smart dashboards and report outs.

Ability to troubleshoot.

Problem solving and solution drive approach.

Experience of internal access review or access related teams is an advantage.

What makes you stand out

Proficient technical, analytical, and problem solving.

Strong Interpersonal and communication skills.

High degree of discretion and independent judgment with an in depth understanding of controls and audit techniques

Knowledge of Information Security Standards, Generally Accepted Privacy Practices, Generally Acceptable Audit Standards a plus

High attention to detail

Ability to multi-task and prioritize time effectively.

Must possess strong computer skills to utilize Microsoft Tools: Word, Excel, Outlook, SharePoint, and Teams.

Mercerbelieves in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercers more than 20,000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan(NYSE: MMC), the worlds leading professional services firm in the areas of risk, strategy and people, with more than 85,000 colleagues and annual revenue of over $23 billion. Through its market-leading businesses includingMarsh,Guy CarpenterandOliver Wyman, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit mercer.com. Follow Mercer on LinkedInand X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.