Lead Sales CRM

Find your next role with MedGenome Labs Ltd. We are the market leader in clinical genomic space in India and offers a comprehensive range of diagnostic services to doctors and researchers. We operate the largest CAP accredited Next Generation Sequencing (NGS) lab in Southeast Asia housing cutting-edge genome sequencing platforms. MedGenome is the founding member of GenomeAsia 100K, an initiative to sequence 100,000 Genomes in Asia.

Lead Sales CRM - Zoho

Skills and Experience Required:

Data management and integration:

• To timely add, update and manage the database acquired from various sources of lead
• generation into the CRM tool.
• Management of the MSL data.
• Improve the quality of the database through regular cleaning of the data.
• Ensure the leads are assigned appropriately to the active users with respect to any change of
• user (e.g.: removal or addition).

Platform optimization:

• Ensure compliance by the end-users / stakeholders for an optimal usage of the platform.
• Prepare and/ or update the compliance document and share with the concerned users to keep them updated.
• Timely removal/transfer/assignment of licenses to active users whenever there is a change (additional/removal) of users.

Data Analysis:

• Analyse and present regular statistics on the CRM usage, database, conversions made, and other important platform metrics.
• Create/ manage reporting and dashboard capabilities.

Liaise with various stakeholders:

• Act as a point of contact between the Sales and IT department to understand, coordinate and
• close the gaps and ensure compliance, generate daily, weekly and monthly stats of leads, conversions and sales funnel.
• Communicate effectively with stakeholders regarding project status and delivery timeframes.
• Administrative assistance
• Ensure that CRM issues related to data or any other are addressed on priority with the concerned department.

Educational Qualification:

Bachelors in Computer Science or Relevant

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