Lead QA and E-File Analyst - US Taxation

As a Lead Quality Assurance & E-file Analyst, you will ensure the accuracy and quality of GoSystem, OneSource, and UltraTax income tax products by testing, analyzing, and validating software features and e-file outputs.

About the Role:

In this opportunity as a Lead Quality Assurance & E-file Analyst, you will:

• Ensure the team performsquality assuranceacross all projects and securestimely approvals.
• Oversee resource allocation to guarantee thatXSD schemas are properly mapped and tested, resulting in high-qualityXML output.
• Ensure the product isapproved for productionon schedule, proactively identifying potential failures and planning corrective actions.
• Review team deliverables includingsign-off sheets, issue trackers, ADO tickets, and provide timely updates todevelopers and the e-file coordinator.
• Monitor project progressregularly and alert the team at key phases to ensure successful completion.
• Demonstrate proficiency inproject managementand consistently meet deadlines.
• Track and resolve both personal and teamADO ticketswithin the defined timeframes.
• Ensure allissues/bugslogged in the issue tracker are addressed promptly and updates are communicated toUS developers.
• Maintain accurate tracking ofproject completion statusand provide regular updates to theUS e-file coordinator.
• Evaluatedesigns, specifications, and processesfrom a customer perspective through thorough product testing.
• Assist in the creation and enforcement ofproduct and performance documentation and standards.
• Developtest plans, write and implementtest scripts, and generatereports and metricsto communicate testing outcomes.
• Identify team training needs related toproduct developmentand arrange appropriate sessions.
• Analyse project data to assesstime requirementsand resource planning.
• Independently manage allIndia-assigned projects, including identifying and addressing training gaps.
• Proposeprocess improvementsand contribute to continuous enhancement initiatives.
• Track individualteam member performance, provide mentoring, and supportcareer development.
• Make informedproduct release recommendationsand troubleshoot system features and functionality.
• Work effectively in adynamic environmentwith aggressive deadlines.
• Maintainpositive working relationshipswith internal and external stakeholders.
• Coordinate with thee-file coordinatorto schedule regularTeams and TP meetings.

About You:

Youre a fit for the role of Lead Quality Assurance & E-file Analyst, if you have

• 6-10 years of experience in preparing US tax returns (1040, 1120, 1041, 1065, 709, 706, 990).
• Proficient in US tax technical knowledge and familiar with relevant forms.
• Possess strong knowledge ofquality assurance testing,manual testing, andUS tax technicalskills.
• Exhibit leadership skills includingperformance management,conflict resolution,recognising achievements,providing feedback, andorganising development plans.
• Capable of managing a team of8+ membersand handling associatedadministrative tasks.
• Participate inteam and cross-departmental meetings.
• Prepare and conducttraining sessionsfor co-workers.
• Demonstrate strongwritten and oral communication skills, including participation in regularTeams calls with US management.
• Prepare and conduct training for co-workers.
• Should have strong written and oral communication. Need to attend regular Teams calls with US management.
• Experience with GoSystem, OneSource, or UltraTax software is a strong advantage.