Posted:1 day ago|
Platform:
On-site
Full Time
The Network Operations team is responsible for the management, and support of the enterprise's network infrastructure.
.Manage/operate enterprise level network solutions including routing and switching, SDWAN infrastructure.
.Secure, monitor, operate and troubleshoot enterprise networks.
.Troubleshoot network issues and ensure quick resolution of outages and performance degradations.
.Collaborate with security teams to ensure compliance with security protocols and standards.
.Monitor network performance and identify areas for improvement, ensuring network uptime and reliability
.Document network configurations, diagrams, processes and troubleshooting procedures.
.Work on incidents and provide timely resolution within SLA.
.Perform network upgrades, patching and performance tuning.
.Troubleshoot network issues reported through service management tools.
.Work on Service Requests/Change Requests and co-ordinate with end users for validation and testing.
.Participate in ITIL-based incident and change management process.
.Document SOP's for day-to-day operations.
.Monitor network performance and provide recommendations for improvement.
.Coordinate with ISP's and vendors for service delivery and support.
.Monitor and analyze network performance using SolarWinds/Cisco Prime/DNAC
Providence India
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