Lead Consultant

The Automation Engineer designs, writes, and maintains Ansible playbooks and roles that automate infrastructure tasks, and integrates them with the iObserve monitoring platform. The goal is to detect issues earlier, remediate routine problems automatically, and standardize server builds and configuration across Prod and Test environments. The role supports critical business and clinical systems, so reliability, change control, and clear documentation matte

Develop, test, and maintain Ansible playbooks, roles, and inventories for server provisioning, patching, configuration, and compliance checks. Configure and tune iObserve monitors, dashboards, thresholds, and alerts for servers, networks, and applications. Build event-driven automation: trigger Ansible jobs from iObserve alerts for self-healing actions such as service restarts, disk cleanup, and configuration drift correction. Automate build standards such as static IP or DHCP reservation checks, NIC and network settings, and baseline OS hardening, so builds don’t slip through misconfigured. Integrate with ITSM (e.g., ServiceNow) to auto-create, update, and close incidents and changes. Manage playbooks in Git with code review, version control, and CI/CD or Ansible Automation Platform (AWX/Tower) job templates. Handle credentials securely (Ansible Vault or a secrets manager) and follow change and approval processes. Document runbooks and automation, and train support teams on using them. Support Major Incident Management with diagnostics, log collection, and post-incident automation improvements.

Develop, test, and maintain Ansible playbooks, roles, and inventories for server provisioning, patching, configuration, and compliance checks. Configure and tune iObserve monitors, dashboards, thresholds, and alerts for servers, networks, and applications. Build event-driven automation: trigger Ansible jobs from iObserve alerts for self-healing actions such as service restarts, disk cleanup, and configuration drift correction. Automate build standards such as static IP or DHCP reservation checks, NIC and network settings, and baseline OS hardening, so builds don’t slip through misconfigured. Integrate with ITSM (e.g., ServiceNow) to auto-create, update, and close incidents and changes. Manage playbooks in Git with code review, version control, and CI/CD or Ansible Automation Platform (AWX/Tower) job templates. Handle credentials securely (Ansible Vault or a secrets manager) and follow change and approval processes. Document runbooks and automation, and train support teams on using them. Support Major Incident Management with diagnostics, log collection, and post-incident automation improvements.