Posted:1 day ago|
Platform:
On-site
Full Time
In this role, you will support and execute the following under the direction of Director Client Service Strategy and Initiatives.
Conduct targeted client outreach to promote digital adoption and ensure understanding of digital platforms.
Respond to and fulfil client requests related to onboarding and digital platform use.
Assist in managing client inquiries, providing timely support and guidance.
Collaborate with internal teams to resolve client issues.
Support communication efforts related to system changes and best practices for digital engagement
Good communication skills, both written and verbal.
Good organizational skills with the ability to manage multiple client requests efficiently.
Comfortable working with digital platforms and client management tools.
Customer-focused attitude with the ability to provide good client support.
Demonstrated ability to work effectively across multiple markets and navigate geographical and regulatory complexity.
Demonstrate appropriate culture and values, embedding a high level of team engagement.
Ensure ongoing training and development for professional and personal growth.
Preferred Qualifications/ Skills
Bachelor%27s degree in business, IT or any related field.
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