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Lead Assistant Manager

0 years

0 Lacs

Posted:11 hours ago| Platform: Linkedin logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Should have experience into UK P&C Insurance preferably Booking, Submission, Setup Manage teams and ensure respective SLA/KPIs are met with major focus on CSAT and NPS Motivate Team members and control shrinkage/attritions Identify and /or drive process improvement initiatives Provide coaching and feedback to team member to enable them to improve their performance Assist new hires such that they are productive on the floor in the shortest possible time frame Handle Escalations Provide inputs on process and system to the team members. Client interaction, where required at the level of supervisors Show more Show less

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EXL
EXL

Business Process Management / Analytics

New York

20,000+ Employees

1230 Jobs

    Key People

  • Rohit Kapoor

    Vice Chairman & CEO
  • Jasvinder Singh

    President

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