Lead Administrator L1

5 - 8 years

7 - 11 Lacs

Posted:19 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Job Description
Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations


Do
  • Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
    • Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
    • Conduct technology capacity planning by reviewing the current and future requirements
    • Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
    • Strategize & implement disaster recovery plans and create and implement backup and recovery plans
  • Manage the day-to-day operations of the tower
    • Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
    • Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
    • Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
    • Develop shift roster for the team to ensure no disruption in the tower
    • Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
    • Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
    • Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness


Team Management
  • Resourcing
    • Forecast talent requirements as per the current and future business needs
    • Hire adequate and right resources for the team
    • Train direct reportees to make right recruitment and selection decisions
  • Talent Management
    • Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness
    • Build an internal talent pool of HiPos and ensure their career progression within the organization
    • Promote diversity in leadership positions
  • Performance Management
    • Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
    • Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
  • Employee Satisfaction and Engagement
    • Lead and drive engagement initiatives for the team
    • Track team satisfaction scores and identify initiatives to build engagement within the team
    • Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
    • Exercise employee recognition and appreciation




Splunk ITSI: Expertise in utilizing Citrix observability data with Splunk IT Service Intelligence for comprehensive monitoring and analytics of Citrix environments.
VDI and VM Observability: Proficient in monitoring Virtual Desktop Infrastructure (VDI) and Virtual Machines (VMs) for performance, reliability, and scalability.
OpenTelemetry, Kafka, and Splunk/Grafana: Hands-on experience with OpenTelemetry for unified telemetry, Kafka for real-time data ingestion, and Splunk/Grafana for powerful data visualization and alerting.
Data Science & Machine Learning: Proficient in Python, TensorFlow, PyTorch, Scikit-learn, Pandas, NumPy for developing machine learning models for anomaly detection and root cause analysis.
ETL & Data Analysis: Extensive knowledge of ETL techniques using Apache Airflow, Apache NiFi, and Spark.
Distributed Systems & Cloud: Thorough understanding of Kubernetes, Docker, and service mesh technologies (Istio, Linkerd) with experience in AWS, Azure, and GCP observability services.
Event-Driven Architectures: Experience with Kafka, RabbitMQ, and integrating observability into event-driven architectures.
Time-Series Analysis & Predictive Analytics: Skills in time-series analysis for predictive maintenance and alerting.
Security & Compliance: Ensuring observability data is managed securely and in compliance with regulations like GDPR, HIPAA.
Performance Optimization: Ability to conduct root cause analysis and improve observability for system optimization.
Experience:
Lead Observability Project in Citrix Environment: Directed the implementation of Citrix observability with Splunk ITSI, enhancing the monitoring of over 1,000 virtual desktops and applications. Improved MTTR by 40% and increased user satisfaction.
VDI and VM Observability: Designed and deployed observability solutions for VDI and VMs using OpenTelemetry and Splunk, ensuring performance and availability of critical applications and infrastructure.
Advanced Monitoring & Analytics with Kafka and Splunk: Spearheaded the deployment of real-time monitoring solutions using Kafka for event streaming and Splunk for visualization and alerting in a high-traffic environment.
Machine Learning-Driven Anomaly Detection: Developed and implemented machine learning algorithms in Python for anomaly detection in telemetry data.
Cross-Functional Collaboration: Worked closely with SREs, DevOps, and development teams to enhance system reliability and incident response.
Mandatory Skills: AIOPS Splunk Observability .
Experience: 5-8 Years .

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Wipro

Information Technology & Services

Bengaluru

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