Job
Description
Role Purpose
The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations
Do
Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness
Team Management
Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent ManagementEnsure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance ManagementSet goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and EngagementLead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation
Deliver
NoPerformance ParameterMeasure1Operations of the towerSLA adherenceKnowledge managementCSAT/ Customer ExperienceIdentification of risk issues and mitigation plansKnowledge management2New projectsTimely deliveryAvoid unauthorised changesNo formal escalations
SAP CPI JD:8 to 10 Years experience.Were looking for SAP CPI Support Expertise to join the Gainwell Technologies Account.Your Key Responsibilities:Gathers specifications from the business and functional departments and deliver the solution that meets the needs presentedInterprets business and functional requirements and develops technical specifications documentationMust be able to work on custom integration as well as standard integration packagesMust have knowledge of SAP Cloud Connector and CPI cockpitShould have worked on Java and Groovy scriptingMust be aware of SAP CPI support activitiesMust be able to perform root cause analysis of any re-occurring or critical issues and proposing solutions for themPerforms Unit, System and Integration testing at the various phases of the project lifecycle and document the results of the testing processSkills and Attributes for success:
Experience with business process orchestration products like Hana Cloud Integration (HCI), Cloud Platform Integration (CPI), Dell Boomi, SAP Process Integration (PI) / Process Orchestration (PO).Experience to deliver projects for customers, including requirement gathering, analysis of system landscape, technical design, and development of interface.Experience to build Integration Strategy for customers having on premise and cloud application systems (SuccessFactors, Field Glass, Ariba etc) with an expertise on data architecture, governance and pre-packaged cloud integration.Exposure to various business scenarios (A2A and B2B) and experience in working on all major adapters like SFTP, SOAP, REST, IDOC, ODATA, JDBC, SuccessFactors etc.Clarity of security concepts - SSL and PGP encryptions etc.Prefer to have experience in Groovy scripts.Mandatory Skills:SAP HANA Cloud Integration.Experience5-8 Years.
