Job
Description
Role Purpose
The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations
Linux AdminExperience:Rehat/SUSE OS installation & configuration with Clustering DRDBExperience of working on the Redhat/SUSE Linux on Azure CloudMinimum knowledge of Azure CloudExperienced in Production Server Environment and clusteringRedhat/Suse OS PCS Clustering with DRDB technology.Handling Data center operations and implementationMust be proficient in build and installation procedures of RHEL,SuSE,CentOS etc., and be able to handle multiple Unix environments.Must be proficient in troubleshooting configuration issues related to Clusteredenvironments,RedHat Clusters, SuSe HA with Pacemaker.Understand Virtualization technologies on Unix environments like KVM,Xenlibvirtd,Containers on Linux or Docker and familiar with VMware hosted environments.Fair understanding of storage,disk management and networking on Vmware environmentsBasic understanding of Networking like bonded VLANs, tagged VLANs on virtual and physical environments.Should beable to build LLD and Build SOPsDocumentation skills,Vendor Management,Build, Migration and up gradationHandling escalated incidents,Participating in Change review meetings, and reportingand dash boardsTechnology Skills & Troubleshooting Experience on:Redhat/SUSE OS installation & configuration with ClusteringSupporting escalated tasks/incidents.Strong expertise file system managementStrong expertise in OS,S/W, Patch ManagementHigh Availability / BCP, review& implementationExpert in Virtualization/Cloud technologies with SUSECapacity PlanningandVendor ManagementExpertise in automation and reduction of manual efforts thru Scripting/toolsProficient in Shell scripting/Python scripting.Good to have:Expertise on mid range & enterprise serversGood working knowledge of Storage and Backup productsOS installation & configurationandVolume Manager AdministrationNFS, DNS, Auto mount administrationS/W & Patch management,H/W troubleshooting & Vendor coordinationCapacity, Change,andConfiguration managementShell/Perl ScriptingandProficient in OS hardeningGood skills on documentation related to Build/Tests reporting, LLD/HLD design docs.Must be proficient in handling customer escalations and mentoring the team on best practices and technical guidance.Proficient in presentation skills and handle customer facing technical discussions.
Team Management
Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions
Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions
Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation
Deliver
NoPerformance ParameterMeasure1Operations of the towerSLA adherenceKnowledge managementCSAT/ Customer ExperienceIdentification of risk issues and mitigation plansKnowledge management2New projectsTimely deliveryAvoid unauthorised changesNo formal escalations
Mandatory Skills: Linux Admin.
Experience5-8 Years.