L&D

The Senior Associate L&D acts as a subject matter expert in L&D operations, managing complex training coordination, advanced LMS administration, and reporting. Provides guidance to Associates, liaises with vendors, and supports continuous improvement of learning programs and processes.

Role Responsibilities –

• Oversee scheduling and delivery of large-scale or complex training programs.

• Manage and maintain the Learning Management System (LMS), including user accounts, course enrollments, and tracking completion records.

• Assist in the development and distribution of training materials and resources.

• Provide support to trainers and learners, addressing inquiries and resolving issues related to learning programs

• Monitor attendance and participation, generating reports on training metrics and compliance

• Maintain accurate records of employee training, certifications and development activities

• Vendor coordination and management

• Generate and analyze reports on training participation, completion rates, and compliance metrics.