**Job Description – Sales Counter Staff Lahore Watch Co. (Karol Bagh & South Ex)** Position: Sales Counter Executive / Retail Sales Associate Location: Karol Bagh & South Extension, New Delhi Department: Retail Operations Reporting To: Store Manager / Area Manager Role Overview The Sales Counter Staff will be responsible for delivering exceptional customer service, managing counter operations, handling sales transactions, maintaining product displays, and ensuring an excellent in-store experience. The role requires strong communication skills, product knowledge, and the ability to build customer trust—especially in a premium watch retail environment. Key Responsibilities1. Customer Service & Sales Greet customers professionally and understand their requirements. Showcase products with confidence, highlighting features, brand history, and value. Maintain a strong command on watch brands, models, features, warranties, and pricing. Assist customers in trying watches, adjusting straps, and demonstrating functionality. Upsell and cross-sell whenever suitable. Ensure customer satisfaction and handle objections politely. 2. Counter Operations Manage the sales counter, billing, and cash/card/UPI transactions accurately. Issue invoices, warranty cards, and maintain proper documentation. Handle customer queries related to battery change, straps, and basic service intake. Maintain a clean, organized, and visually appealing counter space. 3. Store Upkeep & Display Ensure watch trays, stands, and display counters are clean and arranged as per brand guidelines. Regularly wipe displays, counters, and store glass. Assist in stock arrangement, inventory management, and planogram execution. 4. Inventory & Stock Handling Report low-stock items and fast-moving SKUs. Assist in daily stock count, inward/outward stock procedures, and maintaining accuracy. Coordinate with the store manager for stock rotation and replenishment. 5. Compliance & Store Discipline Follow SOPs, grooming standards, and punctuality. Maintain confidentiality of sales data and customer details. Ensure hygiene standards, safety protocols, and store presentation. Required Skills & Qualifications Minimum 1–3 years of retail sales experience (watch retail experience preferred). Good communication in Hindi & basic English. Presentable, well-groomed, and customer-friendly. Basic knowledge of watches, straps, dials, and after-sales (training will be provided). Familiarity with POS/Billing systems preferred. Ability to work under pressure & meet sales targets. Expected Traits Polite, patient, and customer-focused attitude. Strong sense of responsibility and honesty. Flexible to work on weekends and peak hours. Team player with positive behavior. Compensation Salary: As per industry standards + performance incentive Benefits: Store-based perks, staff discounts, training & development programs Work Timing Karol Bagh: 11:00 AM – 8:00 PM South Ex: 11:00 AM – 8:30 PM (Can be adjusted as per store requirement.) Job Type: Full-time Pay: ₹12,000.00 - ₹20,000.00 per month Work Location: In person
As a Sales Counter Staff at Lahore Watch Co. in Karol Bagh & South Extension, New Delhi, your role is crucial in providing exceptional customer service, managing counter operations, and ensuring an excellent in-store experience in a premium watch retail environment. Your responsibilities include: - **Customer Service & Sales:** - Greet customers professionally and understand their requirements. - Showcase products confidently, highlighting features, brand history, and value. - Maintain a strong command of watch brands, models, features, warranties, and pricing. - Assist customers in trying watches, adjusting straps, and demonstrating functionality. - Upsell and cross-sell when suitable. - Ensure customer satisfaction and handle objections politely. - **Counter Operations:** - Manage sales counter, billing, and cash/card/UPI transactions accurately. - Issue invoices, warranty cards, and maintain proper documentation. - Handle customer queries related to battery change, straps, and basic service intake. - Maintain a clean, organized, and visually appealing counter space. - **Store Upkeep & Display:** - Ensure watch trays, stands, and display counters are clean and arranged per brand guidelines. - Regularly clean displays, counters, and store glass. - Assist in stock arrangement, inventory management, and planogram execution. - **Inventory & Stock Handling:** - Report low-stock items and fast-moving SKUs. - Assist in daily stock count, inward/outward stock procedures, and maintaining accuracy. - Coordinate with the store manager for stock rotation and replenishment. - **Compliance & Store Discipline:** - Follow SOPs, grooming standards, and punctuality. - Maintain confidentiality of sales data and customer details. - Ensure hygiene standards, safety protocols, and store presentation. **Required Skills & Qualifications:** - Minimum 1-3 years of retail sales experience (watch retail experience preferred). - Good communication in Hindi & basic English. - Presentable, well-groomed, and customer-friendly. - Basic knowledge of watches, straps, dials, and after-sales (training will be provided). - Familiarity with POS/Billing systems preferred. - Ability to work under pressure & meet sales targets. **Expected Traits:** - Polite, patient, and customer-focused attitude. - Strong sense of responsibility and honesty. - Flexible to work on weekends and peak hours. - Team player with positive behavior. In addition to the role specifics, you can expect industry-standard salary with performance incentives, store-based perks, staff discounts, and access to training & development programs. The work timings are from 11:00 AM to 8:00 PM in Karol Bagh and 11:00 AM to 8:30 PM in South Ex, which can be adjusted as per store requirements. This is a full-time position that requires in-person work.,
We at Lahore Watches Co. are expanding our retail operations and looking for passionate, hardworking, and presentable staff for the following positions: ✅ 1. Store Manager – Karol Bagh Salary: ₹25,000 – ₹30,000 per month Experience: 3–5 years in retail management (watch/jewellery preferred) Responsibilities: Handle day-to-day store operations Team management & sales targets Stock control & reporting Customer relationship management ✅ 2. Sales Counter Staff – Karol Bagh (2 Positions) Salary: ₹14,000 – ₹16,000 per month Preferred: English-speaking female candidates Experience: 1–3 years in retail sales (watch/fashion preferred) Responsibilities: Customer handling & product demonstration Billing and showroom maintenance Target-based selling ✅ 3. Watch Technicians – Karol Bagh (2 Positions) Salary: No fixed limit – based on skill & experience Experience: Must be experienced in luxury & fashion watches Responsibilities: Watch servicing & repairs Battery replacement, polishing, maintenance Quality control of serviced watches ✅ 4. Sales Counter Staff – South Extension (2 Positions) Salary: ₹14,000 – ₹18,000 per month Preferred: English-speaking female candidates Experience: Retail sales experience preferred ✅ 5. Office Peon / Helper (2 Positions) Salary: ₹10,000 – ₹12,000 per month Responsibilities: Store cleaning & support tasks Tea/water service Stock movement assistance ✅ What We Offer Stable long-term employment Growth opportunities Professional working environment Timely salary payments Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Work Location: In person
We at Lahore Watches Co. are expanding our retail operations and looking for passionate, hardworking, and presentable staff for the following positions: ✅ 1. Store Manager – Karol Bagh Salary: ₹25,000 – ₹30,000 per month Experience: 3–5 years in retail management (watch/jewellery preferred) Responsibilities: Handle day-to-day store operations Team management & sales targets Stock control & reporting Customer relationship management ✅ 2. Sales Counter Staff – Karol Bagh (2 Positions) Salary: ₹14,000 – ₹16,000 per month Preferred: English-speaking female candidates Experience: 1–3 years in retail sales (watch/fashion preferred) Responsibilities: Customer handling & product demonstration Billing and showroom maintenance Target-based selling ✅ 3. Watch Technicians – Karol Bagh (2 Positions) Salary: No fixed limit – based on skill & experience Experience: Must be experienced in luxury & fashion watches Responsibilities: Watch servicing & repairs Battery replacement, polishing, maintenance Quality control of serviced watches ✅ 4. Sales Counter Staff – South Extension (2 Positions) Salary: ₹14,000 – ₹18,000 per month Preferred: English-speaking female candidates Experience: Retail sales experience preferred ✅ 5. Office Peon / Helper (2 Positions) Salary: ₹10,000 – ₹12,000 per month Responsibilities: Store cleaning & support tasks Tea/water service Stock movement assistance ✅ What We Offer Stable long-term employment Growth opportunities Professional working environment Timely salary payments Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Work Location: In person
Company: Lahore Watches Co. Location: Karol Bagh & South Extension, New Delhi Industry: Luxury & Premium Watches Retail We at Lahore Watches Co. are expanding our retail operations and looking for passionate, hardworking, and presentable staff for the following positions: ✅ 1. Store Manager – Karol Bagh Salary: ₹25,000 – ₹30,000 per month Experience: 3–5 years in retail management (watch/jewellery preferred) Responsibilities: Handle day-to-day store operations Team management & sales targets Stock control & reporting Customer relationship management ✅ 2. Sales Counter Staff – Karol Bagh (2 Positions) Salary: ₹14,000 – ₹16,000 per month Preferred: English-speaking female candidates Experience: 1–3 years in retail sales (watch/fashion preferred) Responsibilities: Customer handling & product demonstration Billing and showroom maintenance Target-based selling ✅ 3. Watch Technicians – Karol Bagh (2 Positions) Salary: No fixed limit – based on skill & experience Experience: Must be experienced in luxury & fashion watches Responsibilities: Watch servicing & repairs Battery replacement, polishing, maintenance Quality control of serviced watches ✅ 4. Sales Counter Staff – South Extension (2 Positions) Salary: ₹14,000 – ₹18,000 per month Preferred: English-speaking female candidates Experience: Retail sales experience preferred ✅ 5. Office Peon / Helper (2 Positions) Salary: ₹10,000 – ₹12,000 per month Responsibilities: Store cleaning & support tasks Tea/water service Stock movement assistance ✅ What We Offer Stable long-term employment Growth opportunities Professional working environment Timely salary payments ✅ How to Apply Send your resume on WhatsApp / Call: +91 9810453097 Or walk in for interview at our stores: Karol Bagh, New Delhi South Extension, New Delhi Job Type: Full-time Pay: ₹10,000.00 - ₹30,000.00 per month Work Location: In person