Lady Receptionist-cum-Cashier (Restaurant)

1. Guest Reception & Service

• Greet guests warmly as they arrive.

2. Front Desk Operations

• Maintain a neat and presentable reception area.
• Coordinate with the service team regarding new arrivals and table status.
• Record guest feedback and pass important comments to management.

3. Cashiering & Billing (As and when required)

• Prepare accurate bills using POS/billing software.
• Handle cash, UPI, cards, and digital payments without error.
• Reconcile daily sales and submit closing reports to the manager/accounts.
• Follow all SOPs for billing, voids, discounts, and complimentary orders.

4. Customer Relationship Management

• Ensure polite and professional communication at all times.
• Handle minor guest complaints or concerns and escalate major issues.
• Promote ongoing offers, loyalty programs, or special menus.

5. Administrative & Support Duties

• Maintain reservation sheets, and daily reports.
• Assist in distributing menus, takeaway orders, and packaging coordination if required.
• Ensure compliance with hygiene and grooming standards.
• Manage the reservation book and walk-ins.
• Provide information about menus, waiting time, and ongoing offers.
• Escort guests to tables when required.
• Answer phone calls professionally for reservations, delivery/takeaway queries, and general information.

Job Types: Full-time, Permanent, Fresher

Pay: From ₹15,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Diploma (Preferred)

Work Location: In person

Application Deadline: 15/12/2025