Labonel Fine Baking

Job Title: Front Office Executive Job Overview: We are searching for a dynamic and customer-focused Front Office Executive to be the face of our bakery and ensure exceptional service to our customers. As the Front Office Executive, you will be responsible for greeting customers, managing inquiries, processing orders, and providing administrative support to ensure smooth operations at the bakery's front desk. Your professionalism, interpersonal skills, and organisational abilities will play a key role in creating a positive first impression and fostering customer satisfaction. Responsibilities: • Welcome and greet customers in a friendly and courteous manner as they enter the bakery, providing a warm and inviting atmosphere. • Assist customers with inquiries, product information, and menu selections, offering recommendations and answering questions to enhance their shopping experience. • Manage incoming calls, emails, and online inquiries, responding promptly and efficiently to customer queries and special requests. • Process customer orders accurately and efficiently using POS (Point of Sale) systems, ensuring proper recording of transactions, payments, and receipts. • Coordinate with bakery staff to fulfil customer orders, communicating special instructions, customisation requests, and delivery arrangements as needed. • Maintain cleanliness and organisation at the front desk area, including display shelves, merchandise, and promotional materials, to uphold the bakery's visual standards. • Handle customer complaints or issues with professionalism and empathy, resolving concerns promptly and escalating complex issues to management when necessary. • Assist in managing inventory levels of retail items, including baked goods, packaged products, and merchandise, monitoring stock levels and restocking as needed. • Coordinate with delivery drivers or courier services for order dispatch and tracking, ensuring timely and accurate delivery of customer purchases. • Perform general administrative tasks, such as filing, data entry, and maintaining customer records, to support efficient front office operations. Requirements: • Previous experience in a customer service or front desk role, preferably in a bakery, café, retail, or hospitality environment. • Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, colleagues, and vendors. • Strong customer service orientation, with a friendly attitude, patience, and the ability to handle diverse customer needs and personalities. • Experience in computer applications, including POS systems, MS Office suite, and email correspondence, for order processing and administrative tasks. • Ability to multitask and prioritise responsibilities in a fast-paced environment, maintaining calmness and attention to detail during peak periods. • Positive attitude, reliability, and a willingness to work collaboratively as part of a team to achieve common goals and deliver exceptional service. • Flexibility to work varied shifts, including weekends, evenings, and holidays, based on bakery operating hours. • Basic math skills for cash handling, tendering change, and reconciling transactions accurately. • Knowledge of food safety and hygiene practices is advantageous, with a commitment to upholding sanitation standards in the front office area. • High school diploma or equivalent qualification required; additional certification or training in customer service or hospitality management is a plus. Show more Show less

Job Title: HR Executive Company: Labonel Industry: Food & Beverage/ Hospitality/ HR Operations Location: Kokapet, Hyderabad (On-site) Working Hours: Monday to Saturday | 10 AM – 7 PM Experience Required: 1–2 years Salary: 3 LPA Reports to: Director About Labonel: Labonel is a Hyderabad-based premium bakery brand that has been delighting customers since 1995. We pioneered the concept of freshly baked, made-to-order cakes and desserts in the city, setting the benchmark for home-style baking with an artisanal touch. With a strong focus on quality, service, and team culture, we are growing steadily and looking for a dynamic and detail-oriented HR Executive to support our expanding team and oversee daily HR operations. Role Overview: We are looking for an HR Executive with 1+ years of hands-on experience to assist in recruitment, employee onboarding, record maintenance, and day-to-day HR support. This is a generalist role suited for someone who enjoys multitasking and working in a fast-paced, people-first environment. Key Responsibilities: Support end-to-end hiring process: sourcing, screening, scheduling, and follow-ups Assist in onboarding and induction of new employees Maintain employee files, records, and HR trackers (attendance, leaves, documents) Address employee queries related to HR processes and policies Draft offer letters, appointment letters, and other employee documents Support compliance with labor laws and internal HR policies Assist in planning employee engagement initiatives Coordinate with accounts/payroll team for monthly inputs Skills & Qualifications: 1–2 years of HR experience (preferred in F&B/ Hospitality/ Retail industry) Good understanding of basic HR processes and documentation Familiarity with applicant/attendance/leave tracking tools and MS Excel Strong communication and coordination skills Highly organized, with attention to detail What We Offer: Collaborative work environment in a premium food brand Opportunities to learn and grow across all HR verticals Exposure to structured HR operations and compliance

Sales Executive – Luxury Patisserie Labonel Fine Baking | Hyderabad At Labonel Fine Baking, every creation is more than a dessert — it is a symbol of craftsmanship, heritage, and refined taste. For over 30 years, we have set the benchmark for fine patisserie, offering our customers an experience that blends tradition with luxury. We are looking for a Sales Executive who can represent our brand with grace, confidence, and the ability to create meaningful connections with our clients. Key Responsibilities Provide a warm, personalized, and memorable client experience, reflecting Labonel’s values of elegance and exclusivity. Showcase our products with conviction and storytelling, highlighting the artistry and quality in every creation. Build long-term relationships with clients, offering thoughtful recommendations and tailored service. Achieve sales goals by engaging customers in a refined, consultative manner — making each purchase feel special. Work closely with the front office and management team to ensure brand excellence at every stage of the customer journey. Ideal Candidate Background in luxury retail, hospitality, or premium lifestyle brands. Excellent communication and interpersonal skills, with the ability to inspire trust and loyalty. Polished, confident, and customer-focused personality. Appreciation for fine experiences, artisanal products, and attention to detail. Sales-driven, but equally focused on building genuine client relationships. Why Join Labonel Fine Baking Be part of one of India’s most prestigious patisseries, celebrated for quality, artistry, and timeless appeal. Work in an environment where luxury and tradition meet modern elegance. Represent a brand that values excellence, refinement, and customer delight at every touchpoint. If you can turn a purchase into a lasting luxury experience, we would love to meet you. 📩 Apply now and become an ambassador of the Labonel Fine Baking experience. send your CV to hiring@labonel.com