Key Responsibilities ● Sales Strategy Development: Develop and implement comprehensive sales strategies to achieve organizational sales goals and revenues. ● Team Leadership: Lead, motivate, and manage the sales team, fostering a high-performance culture through coaching, mentorship, and continuous improvement. ● Target Achievement: Set, monitor, and drive the achievement of sales targets and key performance indicators (KPIs) to meet and exceed company revenue goals. ● Market Analysis: Conduct market research and competitor analysis to identify new business opportunities and adjust strategies accordingly. ● Client Relationship Management: Build and maintain strong relationships with key customers, ensuring excellent customer service and satisfaction. ● Sales Forecasting: Prepare accurate sales forecasts and regular sales performance reports for senior management. ● Cross-functional Collaboration: Work closely with marketing, product development, and customer service departments to align efforts and ensure a seamless customer experience. ● Budgeting and Resource Management: Oversee the sales budget and resource allocation to maximize profitability and efficiency. ● Process Improvement: Identify areas for improvement in the sales process and implement initiatives to drive productivity and efficiency. ● Training & Development: Lead ongoing training and development initiatives for the sales team to enhance their skills and knowledge. Qualifications ● Bachelor’s degree in Business, Sales, Marketing, or a related field (Master’s degree preferred). ● Proven experience (1+ years) in sales management, with a focus on CRM systems. ● Strong knowledge of CRM platforms such as Salesforce, HubSpot, Zoho, or equivalent. ● Experience in managing CRM implementations, upgrades, and integrations. ● Excellent leadership skills with a track record of managing and motivating teams. ● Strong analytical skills, with the ability to interpret complex data and generate actionable insights. ● Excellent communication and presentation skills. ● Strong problem-solving abilities and attention to detail. Preferred Skills ● CRM certification (Not Mandatory) ● Experience in a B2B sales environment. ● Strong knowledge of sales funnels, lead management, and customer lifecycle strategies. ● Proficiency in sales automation tools and CRM analytics. ● English communication is a must Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹80,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
We are looking for a Content Writer to join our editorial team and enrich our CRM based SaaS product and its services with new blog posts, guides, and marketing copy. Ultimately, you'll deliver quality writing pieces that appeal to our audiences, attract customers, and boost brand awareness. Responsibilities - Write clear marketing copy to promote our products/services [CRM based SaaS Product] - Prepare well-structured drafts using Content Management Systems - Proofread and edit blog posts before publication - Coordinate with marketing and design teams to illustrate articles - Conduct simple keyword research and use SEO guidelines to increase web traffic - Promote content on social media - Identify customers" needs and gaps in our content and recommend new topics - Ensure all-around consistency (style, fonts, images, and tone) - Update website contents as needed Requirements and Skills - Proven work experience as a Content Writer, Copywriter, or similar role for any CRM-based product or company is highly preferred - Portfolio of published articles - Familiarity with web publications - Excellent writing and editing skills in English - Hands-on experience with Content Management Systems (e.g., WordPress is a plus) - BBA, MBA in Marketing, MA in English, Mass Media & Journalism, or related field - LOCAL CANDIDATES ARE HIGHLY PREFERABLE Job Types: Full-time, Permanent Benefits: Paid sick time Schedule: Day shift Ability to commute/relocate: Surat City, Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred) Experience: Content creation: 1 year (Preferred) Location: Surat City, Surat, Gujarat (Preferred) Work Location: In person,
We are looking for a Business Development Manager (Client Relationship Manager) to create and nurture long-term relationships with offshore clients & persuing new business opportunities. In this role, you should be an excellent communicator who’s able to grasp clients’ needs and brainstorm ways to fulfill them. If you also have a background in customer services such as handling offshore IT (Software & Services) clients and knowledge of the IT (Software & Services) industry, we’d like to meet you. Responsibility: Working knowledge of bidding portals like - Upwork, LinkedIn, Hubstaff, Freelancer, Guru Etc. Working knowledge of Lead Generation, Identifying, creating, and pursuing new business opportunities and clients. Knowledge of client communication using emails, chat, audio and video call, and Skype call. Functioning as a primary bridge between the business, operations, and technical areas in the initial phases of the project cycle. Generating Leads, Client communication, and Follow-ups. Qualifications and Skills Should have experience of 1-3 years in Business Development. Must have excellent communication skills (written & Oral). Proven experience as a Client Relations Manager / Relationship Manager / Business Development Manager. Proven track record of handling offshore clients and exceeding targets Background in customer service; IT industry knowledge is a must. Ability to deal with people diplomatically Experience tracking relevant KPIs (e.g. customer satisfaction) Proficient in MS Office, with working knowledge of CRM platforms. Job Type: Full-time Pay: ₹15,000.00 - ₹50,000.00 per month Work Location: In person