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L2 Support Engineer

4 - 6 years

Bengaluru

Posted:1 week ago

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Job Description

L2 Java Application Support Engineer

Key Responsibilities

  • Provide L2 production support for Java-based applications.
  • Analyze, troubleshoot, and resolve application issues within defined SLAs.
  • Perform root cause analysis (RCA) and implement preventive measures.
  • Debug application issues and coordinate with development teams for resolution.
  • Write and execute SQL queries for data analysis and issue investigation.
  • Monitor application performance and system health.
  • Develop and maintain Unix Shell scripts for operational activities.
  • Participate in deployments, release activities, and production validations.
  • Work with Git/GitHub/GitLab for code and configuration management.
  • Support Kafka-based applications and messaging workflows.

Required Skills

  • 4-9 years of experience in Application Support / Production Support.
  • Strong hands-on experience in

    Core Java, Java 8, and J2EE

    .
  • Experience in

    L2 Support

    , incident management, and troubleshooting.
  • Good knowledge of

    Kafka

    .
  • Strong

    SQL

    skills.
  • Proficiency in

    Unix/Linux

    and

    Shell Scripting

    .
  • Experience with

    Git, GitHub, or GitLab

    .
  • Strong analytical and problem-solving skills.
  • Good communication and stakeholder management skills.

Preferred Skills

  • Experience in banking, financial services, or enterprise applications.
  • Exposure to monitoring and ticketing tools.
  • Understanding of SDLC and release management processes.

Skills Required

SQL Linux Shell scripting Scripting Java L2

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Job Type

Full Time

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