L And D VTH Canada Learning Coordinator-Consulting-Senior Associate

Job Description

key responsibilities Learner administration Identifying target learners and forecasting the number of classes, participants, deployment modality (e.g., Virtual Instructor-led Training, classroom, eLearning, webcast), timing and session counts and general course planning. Support the LSS with data required to finalize learning calendar, schedule participants Ensure sessions are scheduled with producers and production technologies (i.e.: Zoom link for sessions) as necessary. Work across teams to update and manage rosters to ensure schedules are kept current of any changes Support the LSS in the curation of level-based eLearning programs, including opening programs in SuccessFactors and scheduling of webcasts as required. Prepare size and set-up of classrooms needed to support classes (participant materials, polling questions, breakout rooms) Ensure award of CE credits Track and follow up with classroom training no-shows and missed time attestations Create and manage learning compliance tracking Address ad-hoc learner inquiries, liaising with LSSs & LL when necessary Participate in weekly status update meetings with LSSs & LL. Assist with TD&L working groups, projects and deployment as needed Produce VILT sessions and Teams Live Webcasts Learning Management System (LMS) Set up courses and classes within the LMS, including attendance tracking Support and onboard other team members as required Monitor continuing Education (CE) compliance Update and manage rosters, manage waitlists, cancellations, etc. Pull consumption and learning history reports Virtual learning Producer Experience with virtual platforms such as Zoom, Teams, etc. required Admit participants, track and monitor attendance and note absences/no-shows Draft producer guides for new learning sessions Create and manage Polls, Breakout Rooms and Whiteboard Monitor Chat