Brief About Role: The role entails KAM for E-commerce. Along-with delivery of meeting the monthly/annual revenue targets. Experience: 3-5 years of experience in successfully managing & running Ecommerce operations. Experience in Q-commerce shall be an added advantage. Key Resposnisbilties E-commerce & Q-commerce Management Oversee daily sales operations across leading platforms (Amazon, Blinkit, Flipkart, Zepto, etc.) ensuring smooth execution and performance. Sales Growth Delivery – Consistently drive month-on-month sell-out growth of 10–15%, aligning with business revenue targets. Platform Expansion – Identify, evaluate, and onboard new e-commerce and quick-commerce platforms to expand brand presence. Product Listings & Cataloguing – Manage accurate and optimized product listings, cataloguing, and content updates to maximize visibility and conversions. Cross-functional Coordination – Collaborate with supply chain, operations, and marketing teams to ensure timely material in-bound and seamless execution on platforms. Platform Relationship Management – Build strong working relationships with platform teams; lead weekly and monthly performance reviews, negotiations, and joint business planning. Data Management & Reporting – Organize sales, marketing, and operational data; prepare structured reports with actionable insights. Conversion Optimization – Monitor customer journey metrics and actively work on levers to improve CTR, AOV, and conversion rates. Campaign & Offer Strategy – Analyze campaign results to recommend improvements in offer constructs, pricing, and promotional strategies. Performance Metrics Tracking – Maintain daily logs of key KPIs including CAC, ACOS, ROAS, Revenue, Units, Spend, Sessions, Conversion Rate, AOV, and CTR. P&L Ownership – Take complete P&L accountability for e-commerce, including sales, ad spends, and profitability, ensuring sustainable business growth.
Role & responsibilities Plan, execute, and scale performance marketing campaigns on Google Ads and Meta Ads . Own and deliver revenue targets, ROAS, and profitability KPIs for Shopify. Manage Shopify offer codes and integrate campaigns with platform performance. Continuously monitor campaigns to identify scaling opportunities and optimize underperformers. Collaborate with the creative/content team to develop high-performing ad strategies and offers. Track customer journey (via tools like Microsoft Clarity/Hotjar/GA4) and optimize bounce rates. Drive improvements in conversion rates by leveraging audience insights and funnel optimizations. Suggest and implement campaign/offer constructs aligned with performance data. Maintain detailed daily logs of performance metrics: CAC, ROAS, Revenue, Units, Spend, Sessions, Conversion Rate, AOV, CTR, etc. Demonstrate proven experience in scaling Meta campaigns and designing high-ROI offer constructs. Take P&L accountability of Shopify, including ad spend efficiency and revenue delivery Preferred candidate profile 2+ years of experience in performance marketing on Meta and Google Ads . Mandatory : Prior experience working with D2C consumer brands on Shopify. Proven success in scaling campaigns profitably (ROAS-focused). Strong analytical skills with proficiency in tools like GA4, Clarity, or similar. Creative mindset to design offers/campaigns that resonate with D2C audiences. Ability to balance growth with profitability and optimize full-funnel performance.
Plan & optimize Amazon/Flipkart ads (SP, SB, SBV, PDA, Remarketing). Own revenue, ACOS & ROAS. Track bids, CTR, CR & spend. Align with creatives, scale campaigns, suggest offers, and review daily/weekly/monthly performance at category levels. Required Candidate profile Experience on E-commerce and Quick commerce ads
Identify and convert new business opportunities, manage client relationships, generate leads, and drive sales growth. Strong communication, Cold Calling, negotiation, and market research skills required.