Telecaller Job DescriptionWallaper Wallah is a leading provider of high-quality wallpapers and wall coverings, dedicated to helping customers transform their spaces. We are looking for a motivated and enthusiastic Telecaller to join our team and play a crucial role in our sales process. Job SummaryAs a Telecaller, you will be the first point of contact for our potential customers. Your primary responsibility will be to call and qualify leads, understand their needs, and determine their interest in our products. You will then effectively manage and share these qualified leads with our sales team, ensuring a smooth and efficient handover. This is a vital role that directly contributes to our sales success. Key ResponsibilitiesCall prospective customers from provided lists and databases. Introduce Wallaper Wallah and our product offerings in a clear and compelling manner. Ask targeted questions to qualify leads, assessing their needs, budget, and timeline. Accurately record and update lead information in our CRM system. Communicate with the sales team to provide them with high-quality, pre-qualified leads. Follow up on cold and warm leads to nurture potential opportunities. Maintain a high level of product knowledge to answer basic customer inquiries. Meet or exceed daily and weekly targets for calls and qualified leads. Qualifications and SkillsProven experience as a telecaller or in a similar sales/customer service role is preferred. Excellent communication skills, both verbal and written, with a clear and pleasant speaking voice. Strong listening and probing skills to effectively qualify leads. Ability to handle rejection and remain positive and resilient. Basic computer skills and familiarity with CRM software (e.g., Google Sheets, Salesforce) is a plus. Self-motivated, goal-oriented, and able to work independently. Fluency in Hindi and English is required; knowledge of other languages is a plus. A positive and professional attitude. What We OfferCompetitive salary and performance-based incentives. A supportive and friendly work environment. Opportunities for growth and career advancement within the company. Comprehensive training on our products and sales processes. Location: SK-102 Sector 116 Noida UP Job Type: Full-time Contact No-8882452411
Sales Executive Job Description Wallpaper Wallah is a leading provider of high-quality wallpapers and wall coverings, dedicated to helping customers transform their spaces. We are looking for a highly motivated and results-driven Sales Executive to join our team. The ideal candidate will have a passion for sales, a keen eye for design, and an understanding of the home decor industry. Job SummaryAs a Sales Executive, you will be responsible for driving revenue by effectively managing the entire sales cycle—from initial lead qualification to closing the deal. You will work closely with our telecalling team to nurture qualified leads and convert them into satisfied customers. Your role involves understanding customer needs, showcasing our product range, providing expert advice, and ensuring a seamless buying experience. Key ResponsibilitiesLead Management and Conversion: Take ownership of pre-qualified leads provided by the telecalling team. Contact and follow up with potential clients through calls, emails, and in-person meetings. Customer Consultation: Understand customer requirements, style preferences, and budget to recommend the most suitable wallpaper and wall solutions. Product Knowledge: Maintain in-depth knowledge of our product catalog, including material types, designs, textures, and pricing. Stay updated on market trends and competitor products. Sales Target Achievement: Meet and exceed individual and team sales targets on a monthly and quarterly basis. Customer Relationship Management: Build and maintain strong, long-lasting customer relationships. Provide excellent post-sales support to ensure high customer satisfaction and repeat business. Reporting: Accurately record all sales activities and customer information in the CRM system. Prepare and submit regular sales reports to management. Qualifications and SkillsExperience: Proven experience as a Sales Executive or in a similar sales role, preferably within the home decor, interior design, or building materials industry. Communication: Exceptional verbal communication and negotiation skills. You must be persuasive and articulate in both Hindi and English. Sales Acumen: A strong understanding of sales principles, customer service practices, and B2C sales processes. Interpersonal Skills: You must be a people person—friendly, approachable, and capable of building trust quickly. Problem-Solving: Ability to handle customer objections and find creative solutions. Self-Motivated: A high level of drive, initiative, and a strong desire to succeed. Education: A bachelor's degree is a plus, but not mandatory. We value experience and a proven track record of success more. Travel: Willingness to travel locally for client meetings and site visits. What We OfferCompetitive Salary: A strong base salary with an attractive, uncapped commission structure. Career Growth: Opportunities for professional development and advancement within our growing company. Supportive Environment: A dynamic and collaborative team culture where your contributions are valued. Training: Comprehensive training on our products and sales methodologies. Location: SK104, Sector 116 Noida, UP Job Type: Full-time